Membership Consultant - Mitchell, Deakin, & Erindale ACT

Anytime Fitness; Canberra, Adelaide; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Complimentary membership

Support from club team

Growth opportunities

Positive workplace culture

Professional development

Job summary

Anytime Fitness Australia is hiring a Membership Consultant to welcome members and prospects, drive new memberships and support members in achieving their fitness goals.

You'll conduct club tours, follow up leads via phone, SMS and email, and collaborate with the team to deliver an outstanding member experience across Deakin and Erindale locations. Evening and Saturday shifts are required.

Qualifications

• Previous experience in customer service, retail, hospitality or sales (preferred but not essential).
• A passion for health, fitness and helping others.
• Strong computer skills and confidence learning new systems.
• A current Driver Licence and reliable vehicle (essential due to travel between clubs).
• Current First Aid and CPR Certificate (or willingness to obtain).

Responsibilities

• Deliver excellent customer service and build member relationships.
• Conduct club tours and convert enquiries into memberships.
• Follow up sales leads across phone, SMS, and email.
• Support marketing, club presentation, and daily operations.
• Work with Club Managers to achieve membership and performance goals.

Skills

Customer service

Sales

Communication

Organisation

Job description

Love fitness, connecting with people and achieving results? Join Anytime Fitness as a Membership Consultant and help grow our community while supporting members to achieve their goals.

Please note: Due to the needs of the business, applicants must be available to work a minimum of 10 hours per week, including evenings and Saturdays.

Available Locations:

• Deakin
• Erindale

Drive Growth. Build Community.

WHY YOU'LL LOVE WORKING WITH US

• Complimentary Anytime Fitness membership across Australia
• Ongoing support from an experienced club team
• Rewarded contribution to membership growth and club success
• A positive, supportive and inclusive workplace culture
• Opportunities for professional growth and development

THE ROLE

As a Membership Consultant, you’ll welcome members and prospects, drive new memberships, support fitness goals, and work with the team to deliver an exceptional member experience. Your key responsibilities are:

• Deliver excellent customer service and build member relationships.
• Conduct club tours and convert enquiries into memberships.
• Follow up sales leads across phone, SMS, and email.
• Support marketing, club presentation, and daily operations.
• Work with Club Managers to achieve membership and performance goals.

ABOUT YOU

We're looking for someone who:

• Has a positive attitude and enjoys working with people.
• Is confident communicating with a wide variety of people.
• Enjoys sales and customer service or is eager to develop these skills.
• Is proactive, reliable and self-motivated.
• Thrives in a fast-paced environment.
• Has excellent organisational skills and attention to detail.
• Can confidently work across multiple locations.
• Must be available to work evening shifts and Fridays and Saturdays.
• Is flexible to work additional shifts to cover annual leave and business needs.

WHAT YOU'LL BRING

• Previous experience in customer service, retail, hospitality or sales (preferred but not essential).
• A passion for health, fitness and helping others.
• Strong computer skills and confidence learning new systems.
• A current Driver Licence and reliable vehicle (essential due to travel between clubs).
• Current First Aid and CPR Certificate (or willingness to obtain).

WHY JOIN BANDON FITNESS PTY LTD?

At Bandon Fitness, we invest in our people and create genuine opportunities for career growth. You'll enjoy:

• Complimentary Anytime Fitness membership.
• Comprehensive onboarding and ongoing training.
• Opportunities for career progression within a growing business.
• A supportive and energetic team culture.
• Working across multiple clubs and learning from experienced leaders.
• Employee recognition and development opportunities.
• Why You'll Love Working With Us

We're more than just a gym—we're a team that's passionate about helping people improve their lives. We celebrate success, support each other's development and strive to create an environment where both our members and our team can thrive.

If you're looking for a role where you can make a real impact, develop your career and be part of a business that's continuing to grow, we'd love to hear from you.

ABOUT ANYTIME FITNESS AUSTRALIA

Anytime Fitness is on a mission to be Australia’s most welcoming gym network. We have taken the Australian franchise sector by storm over the last 18 years and now boast a portfolio of over 600+ gyms and more than 730,000+ members nationally, making it the largest gym network in the country. Anytime Fitness forms part of the Collective Wellness Group, the leader in fitness franchising in Australia. Our team is dynamic, fast paced and they help to make Australia healthier in their roles every day! Our goal is to inspire both our members and staff to be the best they can be.