Member Services & Training Officer (Hybrid)

RACPeople; City of Brisbane; Hybrid; AUD 30,000 - 60,000; Part time

Job summary

A leading medical association is seeking a Member Support Officer to provide services across Australia and New Zealand. Responsibilities include coordinating training programs, assisting local members, and facilitating meetings. The ideal candidate possesses effective communication skills and experience in member services. This position offers a fixed-term contract until September 2027 with a flexible hybrid work model.

Benefits

Flexible hybrid work model

Additional paid leave

Professional development opportunities

Qualifications

• Current driver's license and own car.
• Demonstrated ability to work collaboratively.
• Recognition of requirements for confidentiality.

Responsibilities

• Provide practical member services across Australia and Aotearoa New Zealand.
• Coordination and logistical assistance for local meetings and events.
• Act as communication channel between Member Engagement & Support and local membership.

Skills

Effective written and oral communication skills

Experience providing high level member services and support

Ability to facilitate training workshops

Demonstrated high level skills in managing stakeholder expectations

Strong experience in the use of Zoom, Microsoft Office suite, and SharePoint

Job description

A leading medical association is seeking a Member Support Officer to provide services across Australia and New Zealand. Responsibilities include coordinating training programs, assisting local members, and facilitating meetings. The ideal candidate possesses effective communication skills and experience in member services. This position offers a fixed-term contract until September 2027 with a flexible hybrid work model.