Member Services Assistant

CCMC; Redmond; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

40% discount at Pines Bistro Café and 

Employee Assistance Program (EAP)

Calm Health

401(k) with Company Match

Job summary

HOAMCO is seeking a part-time team member for The Trilogy Cascade Club, an upscale 55+ community in Redmond, WA. You will assist with event setups/teardowns, provide front desk support, manage phone handling, and perform clerical tasks. Evening and weekend availability is required.

The position emphasizes customer service, reliability, and a strong work ethic with a flexible schedule. Perks include a 40% discount at Pines Bistro Café and Spa Services, EAP, Calm Health, and a 401(k) with company

Qualifications

• Strong background in customer service.
• Reliable with a solid work ethic and dependable.
• Excellent interpersonal and communication skills.
• Ability to handle phones and perform clerical tasks.

Responsibilities

• Assist with event setups and teardowns (moving tables/chairs).
• Provide front desk support and call transfers as needed.
• Handle professional phone inquiries and clerical tasks.

Skills

Customer service

Interpersonal skills

Reliability

Front desk support

Job description

- (Redmond, WA)

The Trilogy Cascade Club is an upscale, resort-style, 55+ active adult community and we are looking for a PART-TIME team member to join our staff. This position requires flexibility with evening, and weekend hours.

Skills/Duties

We are seeking a motivated individual with a strong background in customer service, excellent interpersonal skills, reliability, and a solid work ethic. The ideal candidate will be responsible for assisting with event setups and teardowns, including moving tables and chairs. Additionally, this role requires professional phone handling, clerical support as needed, call transfers, and providing assistance at the front desk of the Cascade Club.

As a perk, all Trilogy employees get to enjoy 40% discount at our Pines Bistro Café and Spa Services!

The compensation range for this position is up to $20.82/hr. This range represents the minimum and maximum compensation for the role. Actual compensation will be determined based on a variety of factors, including your skills, experience, and other job-related qualifications.

WHAT WE OFFER

• Support Programs – Employee Assistance Program (EAP) and Calm Health.
• As a part-time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
• 401(k) with Company Match – Automatic enrollment with a 30% match on the first 10% of contributions.
• Competitive pay, depending on experience
• Part-time, flexible schedule
• Most importantly, a caring team who is dedicated to your success!

Why Join HOAMCO?

Since 1991, HOAMCO (Homeowners Association Management Company) has been a leader in community association management, currently managing over 600 communities across six states—and we’re still growing! At HOAMCO, we value teamwork, integrity, and exceptional service. This is an exciting opportunity to be part of a company that makes a real impact in communities.