Melbourne Cyber SOC Analyst — Hands-on, Global Collaboration

The Reject Shop Ltd.; Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

The Reject Shop Ltd. is seeking a Cyber SOC Analyst to join our Melbourne Technology team. You’ll investigate and respond to cyber security incidents across Australia, working with our global teams in Canada to escalate where needed.

Ideal candidates have 3–5 years in a SOC role, hands-on Splunk experience, and a strong understanding of IT infrastructure and networking. You’ll document investigations in ServiceNow and contribute to strengthening our security posture.

Qualifications

• 3–5 years' experience in Cyber Security, SOC, or similar analytical role.
• Hands-on SOC experience investigating security alerts and incidents.
• Practical experience using Splunk for security monitoring and analysis.
• Solid understanding of IT infrastructure and networking.
• Experience investigating suspicious user activity and network traffic.
• Strong problem-solving, critical thinking and investigative skills.
• Excellent communication and documentation, with stakeholder escalation when needed.

Responsibilities

• Investigating and responding to cyber security alerts and incidents across our Australian environment.
• Reviewing incidents triaged by the global SOC, prioritising by severity and impact.
• Analysing suspicious login attempts, unusual account activity and network traffic.
• Investigating the source and nature of security events, identifying vulnerabilities and protective measures.
• Managing and documenting incidents through ServiceNow, recording investigations and outcomes.
• Collaborating with internal stakeholders and global teams to investigate, resolve and escalate when required.
• Identifying recurring security issues to strengthen incident response processes.

Skills

Splunk

SOC experience

Incident response

IT networking

Documentation

Tools

ServiceNow

Job description

The Reject Shop Ltd. is seeking a Cyber SOC Analyst to join our Melbourne Technology team. You’ll investigate and respond to cyber security incidents across Australia, working with our global teams in Canada to escalate where needed.

Ideal candidates have 3–5 years in a SOC role, hands-on Splunk experience, and a strong understanding of IT infrastructure and networking. You’ll document investigations in ServiceNow and contribute to strengthening our security posture.