Medical Receptionist – Rich River Health Group

Family Doctor Pty Ltd; Echuca; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Career development opportunities

Dedicated team of professionals

Professional training

Knowledge of medical terminology

Job summary

Family Doctor Pty Ltd is seeking a full‑time Medical Receptionist to join our team in Echuca. You will deliver front‑line reception and administrative support, ensuring efficient patient flow and accurate record keeping in a busy GP practice.

You should be customer‑focused, able to multitask, and comfortable using practice management software. Previous medical receptionist experience is advantageous, and high standards of confidentiality are essential.

Qualifications

• Strong communication and IT skills.
• Previous medical receptionist experience (advantageous).
• Ability to multitask in a fast-paced environment.
• Maintain professionalism and confidentiality at all times.
• Experience with Best Practice software (advantageous).
• Excellent attention to detail and customer service mindset.

Responsibilities

• Providing high-quality reception and secretarial services to patients, doctors and staff.
• Greeting patients and visitors in person and on the phone.
• Scheduling appointments for patients.
• General office and administrative duties.
• Opening and closing the clinic as required.

Skills

Communication

IT skills

Multitasking

Professionalism

Confidentiality

Customer service

Medical receptionist experience

Tools

Best Practice software

Job description

Family Doctor are seeking a full time Medical Receptionist to join our team.

About us:

Family Doctor is a group of fully GP‑owned and operated medical and dental practices, and is committed to providing high-quality health care for our patients and we pride ourselves on our wide range of medical services to the community and comprehensive patient care. Working with us comes with plenty of benefits, with the opportunity to fast‑track your professional development and work with some of the best resources available for professionals in all practice areas.

About the role:

We are looking for a medical receptionist who values teamwork and has a high regard for quality patient care. This role provides the front‑line services and has the responsibilities of guiding our patients through administrative and financial aspects of their treatment.

• Providing high-quality reception and secretarial services to the patients, doctors, and staff
• Greeting patients and visitors in personal and on the phone
• Scheduling appointments for patients
• General office and administrative duties
• Opening and closing the clinic as required

About you:

• Strong communication and IT skills
• Previous medical receptionist experience (advantageous)
• Ability to multitask
• The ability to maintain a high level of professionalism and confidentiality
• Experience using Best Practice software (advantageous)
• Critical attention to detail
• Experience in customer service
• Ability to work in a fast‑paced environment

Benefits:

• Opportunity for career development
• Dedicated team of professionals
• Professional training
• Increase your existing knowledge of medical terminology as well as various medical services