Mechanical Warranty & Technical Support Specialist

EPG Engines; New South Wales; On-site; AUD 60,000 - 80,000; Full time

Job summary

A leading engine distributor in New South Wales is seeking a Warranty, Technical & Product Support Officer. In this role, you will manage warranty claims while providing technical support to customers. Strong mechanics knowledge, effective communication, and sales skills are essential. The position offers attractive remuneration, training opportunities, and benefits such as paid parental leave. If you are driven and passionate, apply today to join a collaborative team focused on customer satisfaction.

Benefits

Attractive remuneration package

Technical/commercial training

Access to novated leasing

8 weeks paid parental leave

Career growth opportunities

Inclusive culture and Women’s Lead Network access

Qualifications

• Passion and deep knowledge of mechanics.
• Ability to interpret part manuals and catalogues.
• Effective communication both verbally and in writing.
• Perseverance and dedication to achieving results.

Responsibilities

• Manage the warranty claim process.
• Deliver technical and product application support.
• Provide sales services to meet customer needs.
• Recommend technically competent solutions to customers.

Skills

Mechanics knowledge

Sales skills

Effective communication

Negotiation skills

Job description

A leading engine distributor in New South Wales is seeking a Warranty, Technical & Product Support Officer. In this role, you will manage warranty claims while providing technical support to customers. Strong mechanics knowledge, effective communication, and sales skills are essential. The position offers attractive remuneration, training opportunities, and benefits such as paid parental leave. If you are driven and passionate, apply today to join a collaborative team focused on customer satisfaction.