Mechanic, Automotive Parts, Maintenance & Repair - Tilford Auto Group

Tilford Auto Group; City of Hobart; On-site; AUD 30,000 - 60,000; Full time

Job summary

An established automotive service provider in Hobart is seeking a Workshop Controller to manage daily operations of their Ford service workshop. The ideal candidate is organised and energetic, focusing on workflow optimization and technician performance without needing a mechanical background. Responsibilities include planning, scheduling, and ensuring efficient workshop flow, with support from senior leadership. This stable role offers competitive remuneration and the authority to run the workshop floor.

Benefits

Competitive remuneration based on experience

Strong support from leadership

Autonomy to build effective systems

Qualifications

• Experience in operations, logistics, or scheduling environments.
• Ability to maintain order in fast-moving environments.
• Experience in managing people and processes.

Responsibilities

• Oversee daily workshop planning and job allocation.
• Manage technician productivity and performance.
• Identify and eliminate operational bottlenecks.
• Support and guide technicians for success.

Skills

Strong systems and process thinking

Confidence holding people accountable

Ability to say no when necessary

Calm leadership style under pressure

Job description

Workshop Controller - Tilford Ford Service

Hobart, Full Time, Automotive

Please Quote Reference Number 14832

• Full-time | Permanent
• Reputable and well-known local business
• Join the Ford Service team at Tilford Auto Group in Hobart

We're looking for a highly organised, energetic Workshop Controller to take ownership of the daily operation of our Ford service workshop.

This is not a technical role . It's an operations, people and performance role in a workshop environment.

After spending time on the floor recently, we're clear on what's required : stronger daily control, better workflow, and clear accountability. This role has been created to fix drift and lift standards.

The role

Reporting to the Ford Service Manager and working closely with the Workshop Foreman, you will have direct authority over technicians and be responsible for :

• Daily workshop planning, scheduling and job allocation
• WIP control and capacity management
• Technician start times, utilisation and productivity
• Monitoring progress throughout the day and adjusting plans in real time
• Identifying and removing bottlenecks before they impact customers
• Resetting expectations and maintaining structure on the workshop floor
• Supporting technicians to succeed through clarity, consistency and follow-through

This is a hands‑on, visible role. You'll be on the floor, constantly moving, checking progress, and keeping the operation running smoothly.

About you

We are deliberately not seeking a mechanical background.

You will likely come from an operations, logistics, production, scheduling or similar environment and bring :

• Strong systems and process thinking
• Confidence holding people accountable
• The ability to say no when the plan requires it
• Energy, pace and visibility
• A calm but firm leadership style under pressure

Automotive experience is welcome but not essential . Operational discipline is.

What success looks like

You'll be measured on outcomes such as :

• Improved workshop flow and predictability
• Strong WIP control
• Improved technician utilisation and efficiency
• A more structured, calmer workshop environment

What we offer

• Real authority to run the workshop floor
• Strong support from the Ford Service Manager and Senior Leadership
• Autonomy to build and embed effective systems
• A stable, long‑term role within a respected dealership group
• Competitive remuneration based on experience

This role will suit someone who

• Enjoys bringing order to complex, fast‑moving environments
• Is comfortable having direct, professional conversations
• Wants ownership, accountability and influence

If this sounds like you, we'd like to hear from you. Please send your covering letter and resume to [e-mail] with Attention to Nathan Gobbey.