MECCA Parramatta - Zone Manager

MECCA Brands Pty Ltd; City of Parramatta; On-site; AUD 45,000 - 60,000; Part time

Benefits offered by this job

World-class education opportunities ME

Monthly performance bonus program

Staff discount and product allowance

Parental Support Program

Job summary

MECCA Brands is seeking a Zone Manager for our Parramatta store in NSW to join on a part-time basis at approximately 32 hours per week. You will support the Management Team to deliver exceptional customer experiences, lead from the front, and drive store success through clear communication and team upskilling.

This role requires prior experience leading large retail teams, a passion for service excellence, and the ability to coach and provide feedback; availability for late evenings and weekends

Qualifications

• Prior experience leading large retail teams.
• A true passion for exceptional customer service and MECCA-style moments.
• Confidence in giving feedback to coach team members.
• Availability to work late evenings and weekends.

Responsibilities

• Support the Management Team to deliver exceptional customer experiences in your store.
• Leading from the front; drive success in your store through strong communication and upskilling the team.
• Engage and motivate your team in store to meet KPIs and uphold our values.

Skills

Team leadership

Customer service excellence

Effective communication

Coaching and development

Education

Experience leading large retail teams

Job description

A re you ready to take your leadership career to the next level and join Australia’s leading prestige beauty retailer?

We are looking for passionate Zone Managers to help lead our MECCA Parramatta store in NSW on a part-time basis at approx. 32 hours per week.

Perks as a Zone Manager at MECCA:

• World-class education opportunities with MECCAversity
• Opportunities to earn more with our monthly performance bonus program
• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.
• A competitive Parental Support Program

Day-to-day responsibilities:

• Support the Management Team to deliver exceptional customer experiences in your store
• Leading from the front; drive success in your store through strong communication and upskilling the team
• Engage and motivate your team in store to meet KPIs and uphold our values

What success looks like in this role:

• Prior experience in successfully leading large retail teams
• A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments
• Confidence in providing feedback to develop and coach team members

Requirement of the role:

• Availability to work late evenings and weekends

More than skin deep:

At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program,MECCA M-PACT (https://www.mecca.com/en-au/m-pact/), we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers. We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.

Join us, and together we can make the world over.

To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html