Marketing Coordinator

Auto One; Sydney; Hybrid; AUD 52,000 - 68,000; Full time

Job summary

Auto One Group is a national automotive aftermarket network, with franchises, corporate-owned stores and an online shop across Australia. The Marketing Coordinator role will own admin, team coordination, reporting, asset management and support campaigns, content, social media, loyalty, eCommerce and store communications.

You’ll work in a fast-moving team with broad exposure to retail and eCommerce marketing, delivering real impact across brand initiatives and campaigns.

Qualifications

• 2+ years in a marketing coordinator, marketing assistant or similar support role.

Responsibilities

• Monitor and respond to marketing, customer service and loyalty program inboxes; handle store, franchisee and customer queries, triage and escalate where needed.

Skills

Marketing coordination

CRM

CMS

Project management

Organised

Communication

Tools

CRM platforms

CMS

Project management tools

Job description

Auto One Group is a national automotive aftermarket parts and accessories network, with franchises, corporate-owned retail and trade stores, and an online store serving customers across Australia. Our marketing team drives strategy and execution for campaigns, LAM, content, digital, eCommerce, customer support and loyalty programs across the network.

About the role

This is a Marketing Coordinator position. You'll own admin and team coordination, reporting preparation and asset management, and work alongside the team on brand, campaigns, content, social, loyalty, eCommerce, events and store communications. You'll get exposure to a full marketing operation. We carry a lot of responsibility across a fast-moving team with big plans, and your impact will be in helping us execute well on all of it.

You'll have core responsibilities you own and manage day-to-day. In addition, retail marketing can be seasonal and we run major projects across the year, so your focus can shift with what the team is working on. You'll work independently, get things done, and stay flexible. This role gives you real exposure across retail and eCommerce marketing, and the automotive aftermarket industry.

What You'll Do

Monitor and respond to marketing, customer service and loyalty program inboxes; handle store, franchisee and customer queries, triage and **escalate** where needed

Support campaign and LAM logistics: chase vendors, manage quotes, timelines and production schedules

Own project tracking and keep the team's boards current, working closely with the campaign team on status and progress

Gather and collate data across platforms for reporting; prepare spreadsheets and maintain dashboards and trackers

Source quotes, manage invoices and spend tracking

Manage brand and product assets across digital platforms; keep imagery and brand guidelines accessible and up-to-date

Support rollout of major brand and loyalty initiatives across the network: coordinate asset ordering and delivery to stores, keep files and records accurate, manage follow-ups and escalations

Coordinate marketing events across the business and in stores: liaise with the design team on artwork, manage forms and surveys, and handle logistics

Support content publishing, email campaigns and blog scheduling; liaise with suppliers to confirm product details and ensure accuracy

Monitor social media for reviews, mentions and comments; flag issues that need team attention

Draft internal communications and bulletins

Provide phone relief and cover during peak periods and team absences

Provide flexible support across the team and business where needed most

What We're Looking For

2+ years in a marketing coordinator, marketing assistant or similar support role

Familiarity with marketing platforms such as CRM, CMS or project management tools; we'll train you on ours

Organised and detail-oriented; you keep things on track, manage multiple priorities without dropping the ball, and aren't shy about chasing the team when something needs doing

Comfortable and proactive in a support and coordination role; you take pride in doing things properly

Independent problem-solver; you work from clear direction but don't need constant hand-holding

Good written and verbal communication; you handle stakeholder queries professionally and are willing to take phone calls and provide phone relief

Collaborative and flexible; you adapt as priorities shift and support what the team needs

Comfortable learning multiple platforms and systems; you're willing to pick things up

A love of cars is always a bonus - but what matters is reliability, organisation, and comfort with variety

The Details

Location: Castle Hill. You'll need to be Sydney-based and able to commute

Office Days Requirement: Hybrid, 3 days per week in office (Mon, Tue, Thu)

Type: Full-time, permanent

Working Rights: Full Australian working rights required; sponsorship is not available