Marketing Assistant

Windermere Child & Family Services; Melbourne; Hybrid; AUD 45,000 - 55,000; Part time

Job summary

Windermere is seeking a part-time Marketing Assistant (0.8 FTE) to join the Marketing & Consumer Insights team. The role runs Monday to Thursday, 9:00am–5:00pm with flexible arrangements for a varied workload.

You will support form building, data capture for reporting, donations processing and stock/merchandise management, while assisting the marketing team as needed. You are highly organised, an excellent communicator, and motivated to learn.

Qualifications

• Relevant qualifications in marketing, communications, fundraising, business or administration.
• Strong written and verbal communication skills.
• Excellent attention to detail.
• Demonstrated skills in organisation of time management.
• Capacity to work independently and flexibly.
• Ability to constantly improve and optimise.
• Ability to use a computer and all relevant technology.
• Willingness to promote and support practices that are inclusive, culturally responsive, safe and accessible.
• Right to Work in Australia e.g. Australian Citizen, Permanent Resident or Visa holder with full working rights.

Responsibilities

• Build and maintain forms for data collection and reporting.
• Capture and input data to inform reporting.
• Process donations and manage merchandise requests.
• Manage stock inventory and provide general marketing team support.

Skills

Strong written communication

Strong verbal communication

Attention to detail

Time management

Independent & flexible

Digital literacy

Education

Relevant qualifications in marketing, communications, fundraising, business or administration

Job description

Please note - This is an active recruitment campaign and applications are being reviewed and shortlisted for interview as they are received. This means that the advertisement may be withdrawn prior to the end date.

Who is Windermere?

Windermere improves lives by working closely with individuals and families to find solutions for complex situations.

Since 1992 we have operated across Victoria and each year we assist over 20,000 people to live the lives they dream of. We provide support and guidance in the areas of family and parenting, homelessness, disability services, early childhood intervention and education, community strengthening and victims of crime, assault and trauma. Read more about our services here - https://www.windermere.org.au/services/

Job Description

What are the specifics of the role?

Our Marketing & Consumer Insights team is keen to find our next superstar Marketing Assistant in a part-time fixed term capacity (0.8 FTE) to 27 August 2027.

The hours will be Monday to Thursday (9:00am - 5:00pm flexible)

This is an exciting opportunity for someone passionate, proactive and ready to learn.
The successful candidate will be a highly organised, an excellent communicator who would enjoy a varied workload, supporting the needs of the Windermere Marketing & Consumer Insights team. You will be responsible for form building, capturing and inputting data to inform reporting, processing donations, managing merchandise requests and stock inventory. As well as providing support to the marketing team as needed.

What is Marketing’s role at Windermere?

To elevate Windermere’s reputation and impact, growing meaningful connections, driving a consistent and exceptional experience for all stakeholders (consumers, referrers & partners).

We do this by…

• Monitoring and interpreting external trends
• Leading consumer and stakeholder feedback, analysis and insights
• Enhancing brand awareness and understanding
• Creating and executing strategic marketing and communication initiatives
• Attracting and retaining Windermere consumers and supporters
• Activating a meaningful connection with our stakeholders through high impact, timely and accessible communications

Why work for Windermere?

We are an organisation with a big heart; we care about our people and strive for continuous improvement; we are committed to a culture of individualised flexibility and support.

Staff Benefits and Entitlements

This is where we stand out from the crowd and Windermere offers a wide range of unique benefits such as:

• Flexible Ways of Working – a combination of office, home and out in the community.
• Above Award Personal Leave and 17.5% annual leave loading
• Gifted days off (between Christmas and New Year)
• Annual Wellbeing Leave Day - no reason needed, it's just for you!
• Aboriginal and Torres Strait Islander Cultural and Ceremonial Leave
• Cultural and Ceremonial Leave (for all employees)
• Public Holiday Substitution - e.g. work Australia Day or Good Friday and take leave on another day.
• Employee Referral Program - $500 per referral
• Structured performance and 1-on-1 development check-ins
• Staff discount program for everyday items e.g. groceries, movie tickets, health insurance and more
• Reward & Recognition Program - become a Windermere All Star!
• End of Year Awards Celebration - different theme each year
• Opportunities for professional development
• High quality IT and access to fleet cars

Desired Skills and Experience

Key Selection Criteria

• Relevant qualifications in marketing, communications, fundraising, business or administration.
• Strong written and verbal communication skills.
• Excellent attention to detail.
• Demonstrated skills in organisation of time management.
• Capacity to work independently and flexibly.
• Ability to constantly improve and optimise.
• Ability to use a computer and all relevant technology.
• Willingness to promote and support practices that are inclusive, culturally responsive, safe and accessible.
• Willingness to undertake relevant pre-employment screening and checks - including, Police Check, Pre-Employment Medical and Working with Children’s check.
• Right to Work in Australia e.g. Australian Citizen, Permanent Resident or Visa holder with full working rights .

You belong at Windermere

At Windermere, we believe that diverse teams build stronger communities. We want every single person who works with us to feel genuinely safe, valued, and celebrated for exactly who they are - regardless of their background, identity or identity expression.

For us, inclusion isn’t a checklist, it is the heartbeat of our culture. We are deeply committed to walking alongside Aboriginal and Torres Strait Islander peoples through our Reconciliation Action Plan , and we actively nurture a safe, affirming workplace for our LGBTIQA+, CALD, and disability communities. We welcome unique perspectives and encourage people with varied work and life experiences to apply.

Don't meet the key selection criteria but interested in future roles? Visit our website to sign up to our mailing list and stay up to date with our current vacancies.