Maritime Technical Operations Engineer

Anduril Industries; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Anduril Industries is seeking a Maritime Technical Operations Engineer to join the Dive-XL Field Operations team. The role involves deploying globally to support AUV platforms, leading hands-on troubleshooting, and serving as a product expert across hardware, software, and networking interfaces.

The candidate will liaise with customers, engineering, and operations, contribute to test plans during at-sea trials, and help shape user documentation and training resources.

Qualifications

• 5+ years of experience operating at-sea robotic systems, ideally in a customer support role.
• Hands-on field operations, manufacturing, or test experience with AUVs.
• Strong problem solving at hardware-software-network interface.
• Proficient with Linux, CLI, and software debugging.
• Ability to travel and work extended hours; eligible for NV2 clearance.

Responsibilities

• Deploy globally to support customer-fielded AUV operations from diverse vessels.
• Lead hands-on troubleshooting, repair, operation, and maintenance of AUVs in the field.
• Be a product expert across hands-on and remote support scenarios.
• Drive complex technical issues to clear resolution at hardware-software-network interface.
• Coordinate with customers, engineering, and operations for issue resolution.

Skills

AUV operations

Troubleshooting

Linux

Documentation

Field operations

Customer support

NV2 clearance

Tools

None

Job description

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

About

The Anduril Maritime team is a dedicated group of driven professionals passionate about advancing subsea technology and delivering innovative capabilities to meet our customers' needs. We are seeking a Maritime Technical Operations Engineer to join the Dive-XL Field Operations team. In this role, you will deploy globally in support of Anduril's Autonomous Underwater Vehicle (AUV) platforms, leveraging your technical expertise to operate our cutting‑edge system in some of the most demanding and dynamic conditions.

What You'll Do

Technical Operations & Troubleshooting

• Deploy globally to support customer-fielded AUV operations from a variety of support vessel types.
• Lead hands-on troubleshooting, repair, operation, and maintenance of AUVs and associated equipment in the field.
• Master the intricacies of AUV operations and subsystems; serve as a product expert in both hands-on and remote support scenarios.
• Drive challenging and vague technical problems to clarity and resolution at the interface of hardware, software, and networking.

Customer Support & Integration

• Liaise between customers, engineering, and operations for issue resolution, ensuring high levels of customer satisfaction.
• Support the creation, review, and execution of test plans during at-sea testing while working with integration and test engineers.
• Provide constant feedback to the product team to rapidly mature our systems.

Training & Documentation

• Collaborate on training development for initial customer deliveries and follow-on specialized trainings.
• Gather and integrate customer feedback into user documentation and training materials.
• Review and contribute to user documentation for all aspects of AUV operations, including user guides, mission planning guides, etc.

Required Qualifications

• 5+ years of experience operating at-sea robotic systems, ideally in a customer support role
• Extensive hands-on (field operations, manufacturing, or test) technical experience
• Strong aptitude for problem solving in unstructured situations at the interface of hardware, software, and networking
• Proficient with AUV maintenance, operations, troubleshooting, and repair
• Comfortable with Linux, command line interfaces, and software debugging
• Strong computer and documentation experience
• Highly organised, detail-oriented, with strong communication and customer management skills
• This role involves hands-on handling of AUV equipment in field and vessel environments, which regularly requires lifting up to 25 kg
• Able to work extended hours as required
• This role requires access to classified information, and candidates must be eligible for NV2 clearance
• Willingness to travel and support