Manager, Sector Impact

Peakcare QLD; Brisbane; Hybrid; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Five weeks annual leave

Salary packaging arrangements

Employer superannuation contributions

Hybrid working with 2 days in Brisbane

Job summary

PeakCare Queensland is seeking a Manager, Sector Impact to lead our child safety practice and training functions from our Brisbane-based team. The role reports to the CEO and oversees practice development, training delivery and program management to ensure access to current, high-quality learning.

You will lead a small three-person team, oversee content reflecting legislation and practice, and translate sector insights into opportunities for continuous improvement.

Qualifications

• Degree in social work or extensive experience in child safety practice and training design.
• Strong knowledge of Queensland child protection legislation and safety standards.
• Experience designing and delivering adult learning, especially online/virtual formats.
• Experience leading and developing a small team with supervision and performance management.
• Proven program or project management experience including governance, budgeting, risk reporting.

Responsibilities

• Provide expert leadership on the Hope and Healing frameworks and training materials.
• Ensure content aligns with current legislation and safety standards.
• Lead development and delivery of engaging training, webinars, masterclasses, resources.
• Oversee learning content quality and learner experience in the LMS.
• Manage training programs and contracted projects, including budgets and governance.
• Build and supervise a three-person team; support performance development.
• Foster relationships with government funders, providers and partners.
• Identify emerging issues to inform advocacy, research and policy work.

Skills

Leadership

Stakeholder engagement

Adult learning design

Training delivery

Program management

Education

Social work degree

Postgraduate qualifications

Tools

Learning Management System (LMS)

Job description

PeakCare Queensland is a peak body representing the interests of children, young people and families, and the organisations that support them across Queensland's child and family sector.

We are committed to strengthening sector practice, supporting our members and advocating for better outcomes for children, young people and families.

About the Role

PeakCare is seeking an experienced and motivated Manager, Sector Impact to lead our child safety practice and training functions.

Reporting directly to the Chief Executive Officer, this role provides leadership across practice development, training delivery and program management, ensuring the sector has access to current, high-quality and practice-accurate learning.

As PeakCare's subject matter lead for the Hope and Healing frameworks, you will oversee the development and delivery of training, ensure learning content reflects contemporary legislation and practice, and translate emerging sector insights into opportunities for continuous improvement.

You will also lead and develop a new team of three, fostering a collaborative and high-performing environment.

Key Responsibilities

Provide expert practice leadership and advice on the Hope and Healing frameworks, child safety practice and associated training materials.

Ensure training content remains aligned with relevant legislation, policy, the Child Safety practice framework and Child Safe Standards.

Lead the development and delivery of engaging, evidence-informed training, webinars, masterclasses and practice resources.

Oversee the quality of learning content and learner experience within PeakCare's Learning Management System.

Manage training programs and contracted projects, including budgets, governance, risk management and reporting.

Establish, supervise and develop a team of three, providing clear direction, support and performance development.

Build effective relationships with government funders, service providers, member organisations and sector partners.

Identify emerging practice issues and contribute insights to strengthen PeakCare's advocacy, research and policy work.

About You

We are looking for a collaborative and proactive leader with substantial experience in child safety practice, workforce development and training.

You will bring:

A degree in social work from a recognised tertiary institution, or extensive experience in child safety practice and/or the design and delivery of child safety training.

Strong knowledge of Queensland child protection legislation, the Child Safety practice framework, Child Safe Standards and trauma-informed, healing-oriented practice.

Demonstrated experience designing and delivering adult learning, particularly through online and virtual formats.

Experience leading and developing a small team, including supervision, workload allocation and performance management.

Proven program or project management experience, including governance, budgeting, risk management and reporting.

Highly developed communication, presentation, facilitation and stakeholder engagement skills.

A commitment to culturally safe practice and incorporating the voices of Aboriginal and Torres Strait Islander peoples and those with lived and living experience.

A Certificate IV in Training and Assessment or equivalent adult learning qualification, and postgraduate qualifications in a relevant field, will be highly regarded.

Applicants are required to attain and maintain a current Queensland Blue Card (Working with Children Check).

What We Offer

Salary classified at SCHADS Level 7, commensurate with experience and qualifications.

Five weeks of annual leave per annum.

Access to Public Benevolent Institution salary packaging arrangements.

Employer superannuation contributions in accordance with the Superannuation Guarantee, plus an additional 1%, subject to organisational arrangements.

Flexible and hybrid working arrangements, subject to approval, with a minimum of two days per week in our Brisbane CBD office.

The opportunity to contribute to meaningful sector-wide outcomes for children, young people and families.