Manager Residential Services - Trott Park

at; Adelaide; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Salary packaging options

Professional development pathways

Employee wellbeing program

Paid parental leave

Job summary

AnglicareSA is seeking a Manager Residential Services at Trott Park to lead a dedicated multidisciplinary team in delivering person-centred, high-quality care for residents. You will drive site culture, safety, and performance while supporting staff to feel engaged and empowered.

In this role you will balance people leadership with operational delivery, ensuring accreditation, risk management, and resident experience are prioritized.

Qualifications

• Experience leading a complex multidisciplinary service, ideally within aged care or health care.
• Strong business acumen, including budgets, financial planning and workforce planning.
• High-level leadership demonstrated in a residential care or similar setting.
• Knowledge of residential aged care legislation, accreditation standards and quality systems.
• Excellent interpersonal and written/verbal communication with stakeholders.

Responsibilities

• Provide operational leadership across Trott Park to ensure high-quality, person-centred residential aged care.
• Set clear direction and support the senior team to deliver strong resident and family outcomes.
• Promote a culture of accountability, learning, recognition and collaboration.
• Collaborate with clinical, hospitality, maintenance and customer service teams to ensure safe and efficient services.

Skills

Leadership experience

Budgets & financial planning

Operational leadership

Stakeholder engagement

Quality & compliance

Education

Tertiary qualifications in business management

Job description

• Lead a residential aged care home where your decisions directly support safe, dignified and meaningful care for residents.


• e part of a compassionate, values-led organisation where strong relationships, open communication and genuine care guide the way we work.


• Use your leadership experience to influence site culture, quality, safety and operational performance in a role with real community impact.

So many lives. So many ways. One you.

At AnglicareSA, our residential aged care homes are places where compassion, dignity and connection are part of everyday care.

At Trott Park, you will lead a dedicated multidisciplinary team to create a safe, welcoming and person-centred home for residents and families. Your leadership will help shape the culture of the site, supporting employees to feel engaged, trusted and empowered to deliver high-quality care.

As one of South Australia’s leading not-for-profits, we support more than 50,000 people each year across aged care, foster care, housing, disability and community services. In residential aged care, that impact is deeply personal and strong, values-led leadership makes all the difference.

Join us as Manager Residential Services at Trott Park, and be part of something bigger.

What you’ll do

As Manager Residential Services, you will provide operational leadership across the site, ensuring high-quality care, strong service delivery and positive outcomes for residents, families and employees. You will set clear direction, support senior team members, and promote a culture of accountability, learning, recognition and collaboration.

This role is ideal for a confident and values-led leader who can balance people leadership, operational performance, quality, risk, compliance and resident experience. You will work closely with clinical, hospitality, maintenance and customer service teams to ensure services are delivered safely, efficiently and with genuine compassion.

You’ll be trusted to make a valuable impact by:

• Providing operational leadership across Trott Park to ensure high-quality, person-centred residential aged care..


• Leading, coaching and supporting employees to deliver strong resident, family and service outcomes.


• Managing performance, budgets, workforce requirements and operational priorities across the site.


• Ensuring accreditation, quality, risk, WHS, documentation, incident management and complaints processes are effectively managed.


• Promoting a positive learning culture where employees are recognised, supported and empowered to improve care and services.

What you’ll bring

To thrive in this role, you will have:

• Tertiary qualifications in business management, leadership or a related discipline.


• Extensive leadership experience in a complex multidisciplinary service, ideally within aged care, health care or a similar environment.


• Strong business acumen, including experience with budgets, financial planning, workforce planning and operational performance.


• Comprehensive knowledge of residential aged care legislation, accreditation standards, quality, risk and compliance requirements.


• High-level interpersonal, written and verbal communication skills, with strong problem-solving and stakeholder engagement capability.

We would also love you to have:

• Health-related tertiary qualifications.


• Previous experience managing a residential aged care site or leading aged care services through quality and accreditation processes.


• Strengths in collaboration, negotiation, report writing, networking and lateral thinking.


• Experience building engaged, accountable and high-performing teams.


• A leadership approach grounded in compassion, integrity, safety, continuous improvement and resident-centred care.

Your contribution here matters. We want you to see your impact every day, and we want you to feel valued for it.

Here’s what you can expect in your career at AnglicareSA:

• So many lives, right here in SA: Our ripple effect starts with you. Whatever your role, you’ll help find a way forward for the communities you live in and care about. That’s something to be proud of.


• So many ways, for our clients and you: We support those in need in so many ways. For you, that means real opportunity to gain new knowledge and experiences and to explore the many pathways a career in our sector can take.


• So much compassion, and a place to belong: At AnglicareSA, you’ll never feel alone. You’ll lean on and learn from genuine people driven to do good, and you’ll build relationships that last a lifetime.

More to enjoy:

• Make your pay go further with salary packaging options, including novated leasing, plus savings on health insurance, motor vehicles, opticians, pharmacy and gym memberships


• Grow your skills and career with learning programs, professional development pathways, and education assistance


• Live and work well with our employee wellbeing program, confidential employee assistance program, chaplaincy services, domestic and family violence support, and more


• Put your family first with paid parental leave (including superannuation), personal leave to care for family members and additional unpaid leave for caring responsibilities

Our impact starts with you

Join AnglicareSA, and help us change lives and communities.

At AnglicareSA, we proudly and gratefully bring together a team that is truly diverse - from lived experiences, to skills and knowledge, to perspectives and personality. We value the benefits this brings to the people who work with us and the communities we serve, and we strive to create a place where everyone - regardless of background and ability - feels they belong. If you require any accommodations to fully participate in our recruitment process, we welcome you to let us know.

We are committed to the employment of First Nations people. Please visit our website for details on our Aboriginal Services and to access AnglicareSA’s Reconciliation Action Plan.

AnglicareSA is committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment, bank account details, or personal identification documents during the early stages of recruitment. Proof of identity may be requested later as part of standard pre-employment checks. To verify the legitimacy of this job advertisement, please refer to our official website or contact our recruitment team directly.