Manager, Regional Information Sharing Platform (RISP) Operations

Austrac; Canberra; Hybrid; AUD 100,000 - 130,000; Full time

Benefits offered by this job

Hybrid work arrangements

Commitment to diversity and inclusion

Employer of Choice reputation

Job summary

A national regulatory agency in Canberra is seeking a Manager for the Regional Information Sharing Platform Operations. This key leadership position supports the CLEO platform, providing governance, partner engagement, and enhancing multilateral financial intelligence collaboration. The ideal candidate will have strong stakeholder engagement experience and analytical skills, particularly in business processes. This role promotes a hybrid work culture, valuing diversity and inclusion.

Qualifications

• Demonstrated experience engaging with senior/executive stakeholders and international delegations.
• Ability to analyze and improve relevant business processes.
• Commitment to meeting work targets while overcoming barriers.

Responsibilities

• Support the CLEO platform roadmap and prioritisation of enhancements.
• Maintain M365 technical alignment with operational requirements.
• Oversee CLEO platform governance and compliance obligations.

Skills

Stakeholder engagement

Business process analysis

Plan and organise

Technology implementation

Tools

SharePoint Online

Power BI

M365 Apps

Job description

The Australian Transaction Reports and Analysis Centre (AUSTRAC) is Australia's anti-money laundering regulator and specialist financial intelligence unit. In our regulatory role AUSTRAC oversees compliance with the requirements of the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act).

The Manager, Regional Information Sharing Platform (RISP) Operations is a key leadership role within the Information & Service Management Section in the Information and Technology Solutions (ITS) Branch, reporting to the Director, Digital Collaboration.

This position provides ongoing support, governance, partner engagement, and technical enablement for the Regional Information Sharing Platform (RISP), also known operationally as the CLEO Platform. Being a secure Microsoft 365 based environment, enabling multilateral financial intelligence collaboration across the Financial Intelligence Consultative Group (FICG).

As the project transitions to business as usual, this role ensures sustained capability, security, adoption, and alignment with AUSTRAC requirements.

What are we looking for

While we are looking for these capabilities, we consider transferrable skills and encourage applicants who embody AUSTRAC's culture and values to apply.

• Professional Expertise – Demonstrated experience with internal and external stakeholder engagement with senior/executive stakeholders and/or international delegations.
• Analysis – An ability to analyse and improve business processes related to the platform.
• Plan and Organise – Demonstrates a strong commitment to meeting agreed work targets and standards, while recognising actual and potential barriers and finding effective ways to deal with them.
• Technology - Implements and encourages work practices to support the efficient, effective and lawful use of technology, while working with employees to ensure compliance with information and compliance security, and use policies.

Key Duties

The Manager, Regional Information Sharing Platform (RISP) Operations, under broad supervision, is responsible for:

• Supporting the CLEO platform roadmap and prioritisation of enhancements.
• Maintain M365 technical alignment with operational requirements across FICG jurisdictions.
• Oversee CLEO platform governance controls, standard operating procedures, compliance obligations, and secure configurations.
• Maintain relationships with CLEO owners/users and AUSTRAC technical areas.
• Coordinate stakeholder engagement, communications, and issue resolution.
• In support of these outcomes, the Manager, Regional Information Sharing Platform (RISP) Operations will be required to support the Director, Digital Collaboration to:
• Provide SharePoint Online business engagement and UX/integration support.
• Analyse CLEO and external partner business requirements and align them to AUSTRAC digital collaboration tools, including Power BI, M365 Apps and third party apps.

To be eligible for this role you:

• Must be an Australian citizen at the time you apply.
• Will need to undertake AUSTRAC’s pre-engagement checks.
• Will need to obtain and maintain an ongoing Negative Vetting 1 Security Clearance

Affirmative Measures

This vacancy is also being advertised under affirmative measures, to apply under affirmative measures you must be an Aboriginal and/or Torres Strait Islander person. For more information, please visit the APSC Guide for Aboriginal and Torres Strait Islander applicants.

To be eligible to apply under affirmative measures provisions:

• Must be of Aboriginal or Torres Strait Islander descent and/or identify as Aboriginal or Torres Strait Islander.
• Provide evidence that you are an Aboriginal and/or Torres Strait Islander person.

*Please indicate in your application if you are applying under affirmative measures, by ticking the relevant box in the application form.

Why AUSTRAC?

Flexible, hybrid work environment:

We are committed to providing flexibility in working arrangements to recognise the importance of balancing work commitments with family, caring and other personal commitments of employees outside of work. AUSTRAC currently operates under a hybrid work arrangement.

Diversity and Inclusion:

Our core values of diversity, inclusion, and integrity drive everything we do. We actively encourage applications from Indigenous Australians, people with disabilities, LGBTQIA+ individuals, people with diverse linguistic and cultural backgrounds, and those of mature age. We recognise that united behaviours and mindsets will support our agency today and guide us into the future.

Employer of Choice:

We have a strong reputation as an Employer of Choice, renowned for our exceptional work culture and outstanding employee census results which highlight our dedication to creating a positive and engaging environment.

Closing Date

Applications close at 11:30 pm on Thursday 2 April 2026

For enquiries, please contact: Joshua Pearse on 0407216820