Manager, Mid- Market Sales

Block; Melbourne; Remote; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Remote work

Medical insurance

Flexible time off

Retirement savings plans

Modern family planning

Job summary

Block is seeking a Sales Manager to lead a team of Account Executives and drive growth through disciplined coaching and data-driven decision making.

You will build a scalable sales organization, partner with cross-functional teams to improve the customer journey, and focus on developing leaders who can handle large, multi-stakeholder opportunities. Remote-friendly role with comprehensive benefits.

Qualifications

• 6+ years experience as a sales manager, including time leading teams selling into complex, multi-stakeholder accounts with cycles measured in months.
• Experience hiring, ramping and retaining Account Executives who can run considered, competitive deals.
• Experience developing already strong performers into people who win larger and more complex deals.
• Proven track record in collaborating across different teams with the ability to inspire change.
• Leadership and coaching experience and a desire to help others be their best.
• Expertise in creating structure around sales metrics and managing yourself and others to achieve these metrics, including forecast accuracy on long-cycle deals.

Responsibilities

• Build a High-Performance Team by hiring Account Executives who can run complex multi-stakeholder deals and setting development plans.
• Co-Sell on Complex Deals, selling alongside your team in discovery, business case development and negotiation.
• Coach Through Data & Business Intelligence with rigorous pipeline inspection, forecasting and performance diagnostics.
• Drive Operational Excellence by establishing predictable rhythms around forecasting, pipeline management and business reviews.
• Lead Through Influence by partnering with Sales Leadership, Marketing, Enablement, Operations, Partnerships and Product to improve the customer journey.

Skills

Sales leadership

Forecasting

Cross-functional collaboration

Talent development

Deal structuring

Data-driven coaching

Tools

CRM systems

Job description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

We're building a team of standout sales leaders, the kind who raise the performance of everyone around them.

As a Sales Manager, you'll lead a team of Account Executives and own one of our most critical growth levers: developing talent that consistently outperforms. This role is about building a high-performance sales organisation where every hire raises the bar, every coaching conversation sharpens execution, and every decision is grounded in data. You'll bring the rigour, along with energy!

You’ll be expected to coach in the work, not after it. You'll diagnose pipeline health before it becomes a forecasting problem, develop future leaders before promotions become necessary, and create an operating rhythm that enables predictable, repeatable growth.

You’ll partner cross-functionally to improve how we sell, challenge the status quo, and continuously raise the talent bar across the organisation. Success is measured not only by quota attainment, but by the strength of your team, the quality of your pipeline, and the leaders you develop.

Build a High-Performance Team

Hire Account Executives who can run complex, multi-stakeholder deals, and raise the bar with every addition to your team.

Develop a culture of ownership, accountability, continuous learning and high standards.

Identify future top performers early and create development plans that accelerate their growth.

Co-Sell on Complex Deals

Sell alongside your team in discovery, business case development and negotiation on your most important pursuits.

Engage senior stakeholders directly, including owners, operations and finance, and help your team multi-thread rather than sell to a single champion.

Bring commercial judgment to pricing, deal structure and competitive displacement.

Advance the deal while leaving the AE more capable of running the next one without you.

Coach Through Data & Business Intelligence

Lead your business through rigorous pipeline inspection, forecasting and performance diagnostics.

Use leading indicators to identify performance gaps early and coach reps toward sustainable improvement.

Turn data into action by identifying trends, diagnosing root causes and driving measurable improvements across your team.

Forecast accurately on long-cycle deals, which depends on stage integrity rather than optimism.

Drive Operational Excellence

Establish predictable operating rhythms around forecasting, pipeline management and business reviews.

Build disciplined execution that creates consistent, repeatable revenue outcomes.

Continuously improve how your team sells by refining processes, simplifying execution and eliminating friction.

Build repeatable plays for how this segment is won, from implementation and expansion.

Lead Through Influence

Partner closely with Sales Leadership, Marketing, Enablement, Operations, Partnerships and Product to improve the customer journey and strengthen commercial execution.

Use customer insights and field intelligence to shape strategy and influence product evolution.

Lead through change by helping your team adapt quickly while maintaining high performance.

You Have

6+ years experience as a sales manager, including time leading teams selling into complex, multi-stakeholder accounts with cycles measured in months

Experience hiring, ramping and retaining Account Executives who can run considered, competitive deals

Experience developing already strong performers into people who win larger and more complex deals

Proven track record in collaborating across different teams with the ability to inspire change

Leadership and coaching experience and a desire to help others be their best

Expertise in creating structure around sales metrics and managing yourself and others to achieve these metrics, including forecast accuracy on long-cycle deals

An understanding of how to refine decision‑making and consider the downstream and upstream effects of potential decisions

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.
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Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want.

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning

Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self‑custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

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