Manager, Engagement and Governance

at; City of Melbourne; Hybrid; AUD 80,000 - 100,000; Full time

Job summary

A leading retirement fund in Australia is seeking a Manager for Engagement and Governance to oversee regulatory compliance and enhance engagement with key regulators. In this role, you will manage a high-performing team, drive process improvements, and ensure the accuracy of regulatory responses. Ideal candidates will have a background in financial services and proven leadership skills, with a commitment to continuous improvement in compliance processes.

Benefits

14% superannuation

Excellent training and development opportunities

Balanced work arrangements

State-of-the-art office facilities

Employee discounts and benefits

Wellbeing leave

Qualifications

• Significant experience in regulatory engagement within financial services.
• Proven ability to manage complex regulatory enquiries.
• Demonstrated leadership experience including coaching and mentoring.

Responsibilities

• Manage and enhance regulatory engagement processes with APRA, ASIC, AUSTRAC.
• Coordinate responses to regulatory notices and data requests.
• Build strong working relationships with internal teams.

Skills

Regulatory engagement

Interpersonal skills

Analytical capabilities

Problem-solving

Communication

Education

Bachelor’s degree in Law, Business, Finance, or related field

Job description

Lead ART’s regulatory engagement and governance team, driving process excellence and building strategic relationships with key regulators. Empower your team to deliver high-quality compliance outcomes while fostering collaboration and continuous improvement across the fund.

Benefits

• 14% super as standard, to help your future come alive.
• Excellent training and development opportunities to build a proud career.
• Balanced work between in-person days at purpose-built hubs and working from home.
• Office facilities: end of trip facilities, yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.
• Flexible Work Arrangements: balance work.
• State-of-the-Art Offices: purpose-built hubs.
• Competitive Salaries: future-focused.
• Wellbeing and Family First initiatives.
• Inclusive Culture: fostering inclusion & belonging.
• Employee discounts & benefits: unbeatable savings.
• Additional paid leave – wellbeing leave.
• Supportive Environment: cultural & gender support.

About the role

As the Manager, Engagement and Governance at Australian Retirement Trust, you’ll play a key leadership role in driving regulatory excellence and building strategic relationships with key regulators. You’ll oversee the end-to-end process for responding to regulatory enquiries, notices, and information requests, ensuring ART’s compliance obligations are met with accuracy and professionalism. This role is central to fostering a culture of continuous improvement, collaboration, and proactive compliance across the fund. You’ll lead a high-performing team, coach and mentor staff, and champion best practices in governance and process efficiency.

Key aspects of the role

• Manage and enhance ART’s regulatory engagement processes with APRA, ASIC, AUSTRAC, and other relevant bodies.
• Coordinate and oversee responses to regulatory notices, data requests, and formal enquiries.
• Serve as the central liaison between ART and regulators, ensuring clear and consistent communication.
• Collaborate with internal subject matter experts to gather and validate information for regulatory responses.
• Maintain a centralised register of all regulatory engagements, tracking deadlines and outcomes.
• Review and improve workflows, templates, and procedures to drive efficiency and quality.
• Ensure all regulatory responses are appropriately reviewed, approved, and documented.
• Support internal and external audit processes by providing evidence of regulatory engagement.
• Build strong working relationships with internal teams and provide coaching on regulatory response activities.
• Lead, mentor, and motivate the Regulatory Engagement and Governance team, fostering a high-performing and risk-aware culture.

This role is a permanent opportunity based in Brisbane, Sydney, or Melbourne

About you

It goes without saying you'll be a great communicator with top‑notch interpersonal skills. We'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you tick some of the following boxes too:

• Bachelor’s degree in Law, Business, Finance, or a related field (essential).
• Significant experience in regulatory engagement within financial services, ideally superannuation.
• Strong knowledge of relevant legislation, including the SIS Act, Corporations Act, and APRA/ASIC standards.
• Proven ability to manage complex regulatory enquiries and information requests.
• Advanced written and verbal communication skills, with a focus on clarity and professionalism.
• Demonstrated leadership experience, including coaching, mentoring, and building high‑performing teams.
• Excellent analytical and problem‑solving capabilities.
• Experience in workflow and process improvement, including developing templates and procedures.
• Strong stakeholder engagement skills, with the ability to collaborate across multiple business units.
• High attention to detail and commitment to quality assurance.

About us

Our 2.4 million members trust us to take care of over $330 billion in retirement savings. We help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace.

Apply online now

Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now. Applications close 7th December