Manager, Business Controls & Monitoring

Westpac; Adelaide; On-site; AUD 140,000 - 190,000; Full time

Job summary

Westpac Group is seeking a Manager, Business Controls and Monitoring to help teams make informed decisions that protect customers and the business. You’ll work in the first line risk team, offering practical risk advice and supporting leaders to manage risk in daily operations.

This permanent role is based in Adelaide with flexible working arrangements. You’ll identify risks, strengthen controls, and guide remediation while partnering with stakeholders to deliver clear risk insights to senior

Qualifications

• Experience in risk management within banking or financial services.
• Ability to provide clear risk insights and senior leadership reporting.
• Experience supporting change initiatives with risk considerations.
• Proven ability to build trusted relationships across a complex organisation.
• Ability to drive lean thinking across risk practices.

Responsibilities

• Identify and assess risks and respond to incidents and issues.
• Strengthen controls and guide remediation activities.
• Support business and transformation initiatives with risk insight.
• Partner with stakeholders to provide clear, actionable risk advice for governance forums.

Skills

Risk management

Stakeholder engagement

Regulatory compliance

Risk reporting

Continuous improvement

Influencing leadership

Job description

Create your best future and join Westpac as a Manager, Business Controls and Monitoring

What’s the role?

As a Manager, Business Controls and Monitoring, you’ll help teams make well-informed decisions that protect our customers and the business. Working as part of the first line risk team, you’ll provide practical advice to Customer and Business Assist and support leaders to manage risk confidently in their everyday operations.

You’ll help identify and assess risks, respond to incidents and issues, strengthen controls and guide remediation activities. You’ll also support business and transformation initiatives by helping teams understand the risks associated with change and develop appropriate responses.

Partnering with stakeholders across the business, you’ll turn complex risk matters into clear, actionable advice. You’ll contribute insights for senior management and governance forums while helping to build consistent risk practices and a strong, customer-focused risk culture.

This is a permanent opportunity based in Beford Park, Adelaide, with flexible working arrangements available.

What do I need?

You’ll bring practical risk expertise, sound judgement and previous experience building trusted relationships across a complex organisation.

• Experience within a risk management role in either Line 1 or Line 2 Risk, ideally within banking or financial services.
• Confidence advising on risk management, incidents, controls, issues, remediation and regulatory obligations in a way that's clear and actionable.
• Demonstrated experience providing timely risk insights and reporting to senior leadership.
• Experience supporting change initiatives by identifying and mitigating associated risk.
• The ability to drive continuous improvement and lean thinking across risk practices.
• The ability to build trust and influence leadership on risk and compliance matters, ensuring compliance with internal policies and external regulatory requirements.

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help you grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the"People with Disability and/or needing Accessibility Requirements"page on ourwebsite.