Manager Analytics Reporting and Recruitment
The University of Newcastle
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Descripción de la vacante
The University of Newcastle in Callaghan, NSW, is seeking a Manager, HDR Program Support and Systems to lead a high-performing team delivering graduate research operational services from enrolment through to examination and completion.
You will provide expert leadership in analytics, reporting, and process improvements, influencing strategic decisions across the University and strengthening stakeholder relationships to support research excellence and an exceptional candidate experience.
Formación
- Postgraduate qualifications or progress towards; or extensive management experience.
- Experience leading administrative services and continuous improvement initiatives.
- Solid understanding of the Australian higher education context, especially HDR funding.
Responsabilidades
- Lead and develop a team of nine staff delivering graduate research operational services.
- Oversee HDR candidature operations, reporting, compliance and recruitment activities.
- Provide expert advice to senior leaders on analytics, forecasting, and financial management.
- Prepare and deliver strategic reports, briefings, forecasts and performance insights.
- Lead projects and continuous improvement initiatives to enhance systems and services.
- Monitor compliance with university and external regulatory requirements.
- Build partnerships with Schools, Colleges and stakeholders across the University.
- Drive data quality, reporting accuracy and evidence-based decision making.
- Support recruitment planning through data analysis and forecasting.
- Contribute to the strategic direction of Graduate Research.
Conocimientos
Educación
Herramientas
Descripción del empleo
The University of Newcastle – Callaghan NSW
Are you an experienced leader with a strong background in people and operational management? The University of Newcastle is seeking a Manager, HDR Program Support and Systems to lead a high-performing team responsible for supporting Higher Degree by Research candidates throughout their candidature from enrolment through to examination and completion.
Reporting to the Director, Graduate Research, you will provide expert leadership across compliance, reporting and process and systems improvement while influencing strategic decision-making across the University. Leading a team of nine staff, you will build strong stakeholder relationships, drive continuous improvement and use data and insights to support research excellence and an outstanding candidate experience.
If you are a collaborative leader with strong analytical capability, good judgement and experience leading teams and a passion for improving services, we invite you to join a team shaping the future of graduate research.
In this role you will:
- Lead and develop a team of nine staff delivering graduate research operational services.
- Oversee Higher Degree by Research candidature operations, reporting, compliance and recruitment activities.
- Provide expert advice to senior leaders on analytics, forecasting, financial management and emerging issues.
- Prepare and deliver strategic reports, briefings, forecasts and performance insights.
- Lead complex projects and continuous improvement initiatives that enhance systems and services.
- Monitor compliance with University and external regulatory requirements.
- Build strong partnerships with Schools, Colleges and stakeholders across the University.
- Drive data quality, reporting accuracy and evidence-based decision making.
- Support recruitment planning through data analysis, benchmarking and forecasting.
- Contribute to the strategic direction of Graduate Research and act on behalf of senior leaders when required.
This is a full-time, 12-month fixed-term position, and will be located at the Callaghan Campus (Awabakal and Worimi land).
Are you an experienced leader with a strong background in people and operational management? The University of Newcastle is seeking a Manager, HDR Program Support and Systems to lead a high-performing team responsible for supporting Higher Degree by Research candidates throughout their candidature from enrolment through to examination and completion.
Reporting to the Director, Graduate Research, you will provide expert leadership across compliance, reporting and process and systems improvement while influencing strategic decision-making across the University. Leading a team of nine staff, you will build strong stakeholder relationships, drive continuous improvement and use data and insights to support research excellence and an outstanding candidate experience.
If you are a collaborative leader with strong analytical capability, good judgement and experience leading teams and a passion for improving services, we invite you to join a team shaping the future of graduate research.
In this role you will:
- Lead and develop a team of nine staff delivering graduate research operational services.
- Oversee Higher Degree by Research candidature operations, reporting, compliance and recruitment activities.
- Provide expert advice to senior leaders on analytics, forecasting, financial management and emerging issues.
- Prepare and deliver strategic reports, briefings, forecasts and performance insights.
- Lead complex projects and continuous improvement initiatives that enhance systems and services.
- Monitor compliance with University and external regulatory requirements.
- Build strong partnerships with Schools, Colleges and stakeholders across the University.
- Drive data quality, reporting accuracy and evidence-based decision making.
- Support recruitment planning through data analysis, benchmarking and forecasting.
- Contribute to the strategic direction of Graduate Research and act on behalf of senior leaders when required.
This is a full-time, 12-month fixed-term position, and will be located at the Callaghan Campus (Awabakal and Worimi land).
You will:
- Bring proven experience leading and developing high-performing teams.
- Build trusted relationships and influence stakeholders across a complex organisation.
- Use data, analytics and reporting to drive informed decision making and continuous improvement.
- Lead strategic projects from concept through to successful implementation.
- Communicate complex information clearly to a range of audiences.
- Identify opportunities to improve systems, processes and service delivery.
- Balance operational priorities while maintaining a strategic focus.
- Foster a collaborative, inclusive and high-performing team culture.
- Demonstrate sound judgement, initiative and a commitment to excellence.
The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and create a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.
The remuneration for this position is Higher Education Worker Level 8 ($120,677-$140,791) +17% superannuation and is commensurate with skills and experience.
In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.
These include:
- 17% super and salary packaging.
- Additional University Holiday days, generous personal, life, and parental leave, annual leave loading, and additional purchased leave scheme.
- Discounts on private health insurance, gym memberships, software, travel and more.
- A range of support and wellbeing programs.
- Demonstrated ability to drive a culture of innovation and lead administrative services and continuous improvement initiatives as the basis for service delivery.
- Ability to show leadership and exceptional interpersonal skills by empowering staff to meet high standards and demonstrated success in the development of effective relationships with key senior and external stakeholders.
- Solid understanding of the Australian higher education context, especially as it relates to higher degrees by research, including funding (i.e.: Research Training Program).
Please upload your Cover Letter and response to the requested Criteria as one PDF document. This document should not exceed 4 pages.
To ensure that your application receives full consideration, it's important to structure and address the selection criteria outlined in the application process. This helps us better understand your experience and suitability for the role. We appreciate your attention to this matter and look forward to reviewing your application.
We value diversity and strive to ensure that our recruitment processes are equitable, inclusive, and barrier-free. If you require an alternative pathway to view the Position Description or to submit an application, please reach out to **********@newcastle.edu.au.
We also seek to provide a fair chance to all applicants by providing reasonable adjustments where required during the assessment and interview phases of the recruitment process.
Typically candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:
- Interview (an ‘in person’ interview will be conducted as part of the process)
- Referee checks
- Pre-employment checks as appropriate to the role
Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive.
As part of this, and in alignment with the National Higher Education Code to Prevent and Respond to Gender-Based Violence 2025, from 1 January 2026, the University will also consider gender-based violence risk factors as part of our recruitment processes.
The completion and return of the University’s Gender-based Violence Declaration Form will form part of the pre-employment checks for this position and any offer of employment will be conditional upon review by the University.
Our adherence to the Code is about more than compliance – it’s about living our values. Together, we can ensure our University remains a place where respect, safety, and inclusion are non-negotiable.
For specific position enquiries, please contact Helen Ross, Director, Graduate Research on email **********@newcastle.edu.au
Having technical difficulties? Please reach out to us: **********@newcastle.edu.au
Please note, we do not accept email applications.
We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do.
The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged
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