Mackay Kitchenware Store Lead – Elevate Customer Experience

Global Retail Brands Australia Pty Ltd; Mackay Regional; On-site; AUD 55,000 - 70,000; Full time

Job summary

Global Retail Brands Australia Pty Ltd, owner of Robins Kitchen, is hiring an Assistant Store Manager for our Mackay store. You will drive sales, lead the team on the floor, and ensure outstanding customer service while managing stock and visual merchandising.

You will step in for the Store Manager when needed and support daily operations to deliver a first-class in-store experience. Ideal candidates bring retail leadership experience, a customer-focused mindset, and a passion for developing

Qualifications

• Retail leadership experience (Assistant Manager / 2IC)
• Confident, customer-focused and commercially minded
• Thrives in a fast-paced, dynamic environment
• Enjoys developing and motivating a team
• Takes ownership, leads by example, maintains high standards

Responsibilities

• Drive sales and store KPIs.
• Lead by example on the floor and deliver excellent customer service.
• Coach, motivate, and develop the team.
• Support stock, visual merchandising, and day-to-day store operations.
• Step up to run the store in the Store Manager’s absence.

Skills

Retail leadership

Customer focus

Store operations

Team development

Job description

Global Retail Brands Australia Pty Ltd, owner of Robins Kitchen, is hiring an Assistant Store Manager for our Mackay store. You will drive sales, lead the team on the floor, and ensure outstanding customer service while managing stock and visual merchandising.

You will step in for the Store Manager when needed and support daily operations to deliver a first-class in-store experience. Ideal candidates bring retail leadership experience, a customer-focused mindset, and a passion for developing