M365 Architect

Datacom

Canberra

On-site

AUD 150,000 - 190,000

Full time

4 days ago

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Benefits offered by this job

Parental leave

Employee Assistance

Certifications & training

Learning platforms access

Recognition programmes

Employee discounts

Meaningful work

Job summary

Datacom is seeking a seasoned Microsoft 365 Architect to lead governance and delivery of Intelligent Workspace solutions in the Microsoft 365 stack. You will drive business outcomes by applying agile methods, providing strategic guidance, and engaging with customer staff.

You’ll design and implement Microsoft 365 workloads across data, files, communications, security, and identity, creating clear designs and documentation, and acting as a SME for operations teams.

Qualifications

8+ years’ experience designing, implementing, and supporting Microsoft 365 solutions.
Experience delivering complex projects.
Strong background in Microsoft Identity and modern workplace technologies.
Proven ability to work autonomously and within multidisciplinary teams.
Experience producing architecture, design, and technical documentation.
Strong stakeholder engagement and customer consulting skills.

Responsibilities

Design, implement, and support Microsoft 365 solutions for enterprise customers.
Lead solution architecture, governance, and project delivery activities.
Provide expert guidance across Microsoft 365 technologies.
Develop high-level and detailed solution designs for new environments and projects.
Create high-quality technical and operational documentation.
Act as an escalation point and technical SME for operational teams.
Collaborate with customers, vendors, and stakeholders to deliver successful outcomes.
Contribute to training, mentoring, and capability development across teams.

Skills

Microsoft 365

Microsoft Entra ID

Intune

Microsoft Teams

Exchange Online

Windows Server

Device Management

Automation

ShareGate

AvePoint

Mimecast

Education

Microsoft certifications

Bachelor's degree in IT/CS

ITIL Foundation Certification

Tools

ShareGate

AvePoint

Mimecast

Job description

About us

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia’s leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.

Whether we’re supporting governments, enterprise organisations, or growing businesses, we’re committed to creating meaningful outcomes for our customers, communities, and each other.

About the Role

The Microsoft 365 Architect plays a pivotal role in the governance and delivery of Microsoft focused Intelligent Workspace solutions in the Microsoft 365 stack. This will focus on the business outcomes that can be realised by leveraging agile ways of working while providing our customers deep ongoing, proactive, strategic guidance and operational engagement and support.

The Microsoft 365 Architect will work with customers to transform their business with cloud first productivity and collaborations solutions for their digital transformation journey. Providing standards and solutions to our MS 365 offering and acting as an escalation point/SME for our technology operations staff.

Focusing on consulting and delivery of Microsoft 365 workloads spanning data, files, communications and collaboration, security and identity and access management that ties these together

What You’ll Be Doing

Design, implement, and support Microsoft 365 solutions for enterprise customers
Lead solution architecture, technical governance, and project delivery activities
Provide expert guidance across Microsoft 365 technologies
Develop high-level and detailed solution designs for new environments and projects
Create high-quality technical and operational documentation
Act as an escalation point and technical SME for operational teams
Collaborate with customers, vendors, and key stakeholders to deliver successful outcomes
Contribute to training, mentoring, and capability development across teams

What You’ll Bring

Technical Expertise

We’re looking for someone with strong experience designing and delivering solutions across:

Microsoft 365
Microsoft Entra ID
Working Knowledge of Microsoft Intune
Microsoft Teams and Microsoft Teams Voice
Exchange Online / Working knowledge of on-prem Exchange
Working knowledge of Windows Server Technologies
Working knowledge of Device Management and Endpoint Solutions
Automation and Scripting Technologies
Migration and collaboration tooling such as ShareGate, AvePoint, and Mimecast

Experience

8+ years’ experience designing, implementing, and supporting Microsoft 365 solutions
Experience delivering complex projects
Strong background in Microsoft Identity and modern workplace technologies
Proven ability to work autonomously and within multidisciplinary teams
Experience producing architecture, design, and technical documentation
Strong stakeholder engagement and customer consulting skills

Personal Attributes

Exceptional problem-solving skills
Exceptional Documentation skills
Customer-focused with a consultative mindset
Strong communication and presentation skills
Effective stakeholder and vendor management
Excellent organisational and time-management capabilities

Qualifications

Desirable

Current Microsoft certifications relevant to Microsoft 365 and cloud technologies
Tertiary qualification in Information Technology, Computer Science, or a related field
ITIL Foundation Certification
Technical writing or presentation training

Culture and benefits

Join a team where you’ll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we’re committed to helping our people thrive both professionally and personally

We’re passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you’re developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you’ll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.

Why you will love working here