Luxury Travel Manager | Sydney

Aa Appointments; Sydney; Presencial; AUD 65 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Staff travel discounts

Famils and hosted property visits

Luxury partner programs with Virtuoso

Resumo da oferta

Wedded Wonderland is seeking a Luxury Travel Consultant to join the North Strathfield team. You will convert enquiries into bespoke luxury journeys for weddings and honeymoons, coordinating with travel suppliers and DMCs to deliver unforgettable experiences.

Role requires 5+ years in luxury travel, a consultative approach across in-person, WhatsApp, email and phone, and proficiency with GDS, wholesale platforms or a CRM. You will work on a rotating 7-day roster including weekends and holidays.

Qualificações

• 5+ years of selling travel with closed bookings and measurable results.
• Premium or luxury travel experience across hotels, resorts, villas, honeymoons, groups or destination weddings.
• Consultative approach in person and via WhatsApp, email and phone.
• Confident using booking systems (GDS, wholesale platforms or CRM).
• Proven track record of meeting sales or conversion targets.

Responsabilidades

• Convert enquiries to bookings and manage client communications across CRM and social channels.
• Meet or exceed conversion targets and sales goals.
• Create luxury journeys and travel packages with suppliers and DMCs.
• Coordinate group travel, including wedding guest blocks, experiences and travel insurance.
• Plan honeymoons and anniversaries from idea to delivery.
• Maintain a growing client book and develop repeat business.
• Leverage back-of-house services for tickets, payments, accounting and operations.

Conhecimentos

Travel sales

Luxury travel experience

Consultative selling

CRM / booking systems

Sales targets

Ferramentas

GDS systems

Wholesale platforms

CRM software

Descrição da oferta de emprego

Luxury Travel Consultant, Weddings and Honeymoons | Wedded Wonderland

North Strathfield, Wedded Wonderland

Posted today

Job Description

About the role

Our consultants look after celebrations. When a couple plans their destination wedding with us, 50 to 100 guests need rooms, experiences and insurance too, and the couple still has a honeymoon to plan. We're looking for a Luxury Travel Consultant for our North Strathfield team who knows premium travel and loves turning enquiries into journeys.

What you'll own

• Enquiries to bookings. Couples and families come to us through our brand, our events and our venue and planner partners. You reach out to every enquiry in our CRM and on our social channels, then qualify, propose and confirm.
• Conversion targets. You're measured on how many of those enquiries become bookings, against clear conversion targets.
• Custom journeys and packages. You build, and help our product team build, luxury journeys and travel packages tailored to each client, working directly with our travel and business suppliers and our destination management companies (DMCs).
• Group travel for weddings. Guest room blocks, experiences and travel insurance for the whole wedding party.
• Honeymoons and anniversaries. The couple's own trip, from first idea to last transfer.
• Your client book. Guests from one wedding often become the next couple.
• Support behind you. Flights and ticketing go to our ticketing desk; payments, accounting and operations are handled in-house.

What we're looking for

• 5 or more years selling travel, with bookings you closed and values you can tell us about
• Premium or luxury travel experience: hotels, resorts, villas, honeymoons, groups or destination weddings
• A consultative approach, in person and on WhatsApp, email and phone
• Confidence with booking systems (GDS, wholesale platforms or a CRM)
• A record of meeting sales or conversion targets
• Full time, on-site, on a rotating roster across a 7-day trade, including weekends and public holidays around live weddings

Nice to have

• Destination wedding or group travel experience
• A second language, or knowledge of a wedding tradition
• Your own repeat clients or referral network
• A background in luxury concierge, luxury brands, or media, PR or destination tourism agencies

What you get

• Pay: $65,000 to $70,000 base plus super, plus uncapped incentives on every booking you make
• Clients come to you from our brand, events and partners
• Back of house handled: ticketing desk, payments, accounting and operations, plus our marketing and distribution teams
• Travel perks: staff travel discounts, famils and hosted property visits
• Luxury partners: perks for you and your clients through Virtuoso and our preferred partner programs with Four Seasons, Marriott (The Ritz-Carlton and St. Regis), Hilton (Waldorf Astoria), Hyatt (Park Hyatt), Mandarin Oriental, Belmond and Rosewood
• Family trips: access to luxury family trips at some of the world's best resorts
• Our world: represent Wedded Wonderland at Wedded World and the most luxurious events in Sydney, with our hotel, venue and supplier network behind you
• Training: on our booking platforms and supplier programs, with support toward a travel and tourism qualification
• Recognition: events through the year, and a path to Senior Consultant and Team Leader

Wedded Wonderland is an equal opportunity employer. We welcome applicants of every background, culture and language.