Luxury Retail Sales Consultant

SWAROVSKI; Penrith; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Recognition awards

Employee discounts on Swarovski

Paid volunteering leave

Employee assistance program

Training and career development

Job summary

Swarovski in Australia is looking for a Sales Consultant to deliver outstanding customer service and create emotional connections with customers. You will promote loyalty programs, stay current with brand products, and work with a team to maintain a welcoming store environment.

Ideal candidates are passionate about fashion and luxury, experienced in multicultural retail, and comfortable using retail technology to enhance the shopping experience.

Qualifications

• Passionate about delivering exceptional customer experiences.
• Able to build emotional connections and trust with customers.
• Comfortable using digital tools to enhance the shopping journey.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

Skills

Customer service

Storytelling

Team player

Digital tools

Retail technology

Tools

POS systems

CRM software

Job description

Swarovski in Australia is looking for a Sales Consultant to deliver outstanding customer service and create emotional connections with customers. You will promote loyalty programs, stay current with brand products, and work with a team to maintain a welcoming store environment.

Ideal candidates are passionate about fashion and luxury, experienced in multicultural retail, and comfortable using retail technology to enhance the shopping experience.