Luxury Retail Assistant Manager - Lead Service & Team

Loake; City of Hobart; On-site; AUD 60,000 - 80,000; Full time

Job summary

A respected men's footwear brand in Hobart seeks an Assistant Manager to support the Store Manager in delivering an exceptional customer experience. Responsibilities include leading a team, building customer relationships, and maintaining store presentation. Ideal candidates have previous management experience in luxury retail and strong leadership skills. This position offers a competitive salary, performance bonuses, and opportunities for career progression.

Benefits

Competitive salary with performance-based bonus

Company pension scheme

Uniform allowance

Generous staff discount

Opportunities for career progression

Qualifications

• Previous supervisory or assistant management experience in luxury or premium retail.
• A proven ability to deliver outstanding customer service.
• Strong leadership and communication skills.
• Impeccable personal presentation and meticulous attention to detail.
• The ability to inspire trust and loyalty in customers.

Responsibilities

• Delivering a warm, personalised welcome to every customer.
• Supporting the Store Manager in leading and developing the team.
• Building long term relationships with customers.
• Maintaining impeccable store presentation and visual merchandising.
• Overseeing stock management and operational compliance.
• Taking full store leadership responsibility when the Store Manager is absent.

Skills

Leadership

Customer service

Communication

Attention to detail

Job description

A respected men's footwear brand in Hobart seeks an Assistant Manager to support the Store Manager in delivering an exceptional customer experience. Responsibilities include leading a team, building customer relationships, and maintaining store presentation. Ideal candidates have previous management experience in luxury retail and strong leadership skills. This position offers a competitive salary, performance bonuses, and opportunities for career progression.