Luxury Fragrance Counter Manager | Retail Leadership

L'Oréal; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Job summary

L'Oréal is seeking a Counter Manager to lead the luxury fragrance counter at Myer Highpoint. You will drive sales, coach your team, and deliver exceptional customer experiences across a high-end counter environment.

Ideal candidates bring retail counter leadership, a passion for perfume categories, and strong relationship-building skills with department store partners to ensure premium service and flawless merchandising.

Qualifications

• Experience in retail counter management or beauty consultation.
• Strong skills in Retail / Trade Activation to drive in-store events.
• Proficiency in Account Management to foster relationships with department store partners.
• Excellent communication and team-building capabilities.
• Deep Category Expertise in fine fragrances.

Responsibilities

• Counter Leadership: Drive retail sales targets and manage daily counter operations.
• Team Coaching: Guide and inspire your team to deliver top-tier luxury service.
• Customer Experience: Share your fragrance expertise to build lasting client relationships.
• Merchandising: Maintain high-standard counter presentation and stock alignment.

Skills

Retail leadership

Customer service

Team coaching

Tools

Retail / Trade Activation

Account Management

Category Expertise

Job description

L'Oréal is seeking a Counter Manager to lead the luxury fragrance counter at Myer Highpoint. You will drive sales, coach your team, and deliver exceptional customer experiences across a high-end counter environment.

Ideal candidates bring retail counter leadership, a passion for perfume categories, and strong relationship-building skills with department store partners to ensure premium service and flawless merchandising.