Luxury Beauty Retail Experience Advisor

Aesop; Sydney; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Product discount

Volunteer allowance

LinkedIn Learning access

Headspace app

Wellness leave

Employee assistance

Job summary

Aesop in Sydney, Australia, is seeking a Retail Consultant to welcome customers and guide product selections that meet individual needs, delivering an inclusive customer experience on-site. We value empathy, active listening, and clear communication, with a 38-hour week roster and opportunities for professional development, volunteering and wellness initiatives in a collaborative team.

Join a global beauty brand committed to sustainability and inclusivity, helping customers discover skincare,

Qualifications

• Experience in a customer service role or environment.
• Effective selling skills and ability to drive commercial outcomes.
• Proven ability to work as part of a team.
• Empathy to manage interpersonal relationships and inclusivity.
• Open mindset and curiosity to understand others.
• Strong communication and problem-solving skills.
• Skincare knowledge is advantageous.
• Knowledge of hair, body, fragrance and home categories is advantageous.

Responsibilities

• Engage, listen and guide customers to products that fit their needs.

Skills

Customer service

Sales skills

Teamwork

Empathy

Active listening

Communication

Job description

Aesop in Sydney, Australia, is seeking a Retail Consultant to welcome customers and guide product selections that meet individual needs, delivering an inclusive customer experience on-site. We value empathy, active listening, and clear communication, with a 38-hour week roster and opportunities for professional development, volunteering and wellness initiatives in a collaborative team.

Join a global beauty brand committed to sustainability and inclusivity, helping customers discover skincare,