Luxury Beauty Retail Consultant | Customer-First Expertise

1662; Canberra; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Generous product discount allowance

Paid volunteering allowance for all  -

Bonus opportunity based on personal, &

LinkedIn Learning access

In-house product and core skills培训

Headspace mindfulness app subscription

Job summary

L’Oréal Luxe Australia is hiring a Retail Consultant to welcome customers, listen to needs and demonstrate products that suit them. You will help customers explore the brands in our premium portfolio and create an engaging, inclusive shopping experience in our on-site spaces.

This full-time role emphasizes attentive service, teamwork with store colleagues, and a drive to deliver commercial outcomes through effective selling and product knowledge.

Qualifications

• Experience operating within a customer service role or environment.
• Effective selling skills and the ability to drive commercial outcomes.
• History of successfully participating in and contributing to a team.
• Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all.

Responsibilities

• Welcome customers into our spaces and guide them to products relevant to their needs.
• Deliver an exceptional, inclusive customer experience that contributes to commercial success.
• Demonstrate products addressing customer needs to reinforce the premium brand experience.

Skills

Customer service

Sales skills

Teamwork

Empathy

Communication

Problem solving

Skin care knowledge

Hair care knowledge

Job description

L’Oréal Luxe Australia is hiring a Retail Consultant to welcome customers, listen to needs and demonstrate products that suit them. You will help customers explore the brands in our premium portfolio and create an engaging, inclusive shopping experience in our on-site spaces.

This full-time role emphasizes attentive service, teamwork with store colleagues, and a drive to deliver commercial outcomes through effective selling and product knowledge.