Luxury Auto Warranty Specialist

Sime Motors Australia; Australia; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Birthday leave

Study Assistance

Health & Wellbeing Bonus

Employee benefits program

Job summary

Sime Darby Motors Retail (Australia) Pty Ltd is seeking an experienced Warranty Clerk to prepare and process warranty claims, ensuring accuracy and alignment with manufacturer policies. The role involves close collaboration with service, workshop and manufacturer teams to maintain records and deliver a seamless aftersales experience.

The successful candidate will have automotive warranty or service administration experience, strong attention to detail, excellent communication, and proficiency

Qualifications

• Experience in automotive warranty administration or dealership workshop environment.
• Strong understanding of automotive aftersales and manufacturer requirements.
• High attention to detail with accurate documentation.
• Excellent communication with internal and external stakeholders.
• Strong organisational skills and ability to manage competing priorities.
• Proficiency with dealership systems and MS Office applications.
• A current and valid driver’s licence.

Responsibilities

• Prepare, submit and follow up warranty claims in accordance with manufacturer requirements.
• Ensure warranty claims reflect work completed and supporting documentation.
• Liaise with manufacturer warranty departments regarding claims, approvals and enquiries.
• Maintain warranty records, documentation and audit trails to manufacturer standards.
• Work collaboratively with service advisors, technicians and management teams.
• Support efficient workshop and aftersales operations through accurate administration.

Skills

Attention to detail

Communication

Organisational skills

MS Office

Driver's licence

Tools

Dealership systems

Microsoft Office

Job description

Sime Darby Motors Retail (Australia) Pty Ltd is seeking an experienced Warranty Clerk to prepare and process warranty claims, ensuring accuracy and alignment with manufacturer policies. The role involves close collaboration with service, workshop and manufacturer teams to maintain records and deliver a seamless aftersales experience.

The successful candidate will have automotive warranty or service administration experience, strong attention to detail, excellent communication, and proficiency