LUX Crew Member - HOYTS Broadway

HOYTS; Sydney; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Discounted movie tickets

Food & beverage offers

Crew events

Permanent part-time with guaranteed 8+

Paid leave entitlements

Job summary

HOYTS is seeking LUX Crew Members to deliver luxury guest experiences in HOYTS LUX cinemas. This part-time role involves greeting guests, taking orders, serving food and beverages, and keeping the venue spotless.

You’ll work in a premium hospitality‑led cinema environment, with flexible rosters, minimum hours, and paid leave entitlements. Applicants must have valid working rights in Australia and a positive, team‑oriented attitude.

Qualifications

• Customer-focused and helpful attitude.
• Willingness to learn and rotate through different cinema areas.
• Team player who supports colleagues and celebrates wins.
• Able to adapt in a fast-paced environment with weekend/holiday shifts.
• Flexible roster availability and reliability are essential.

Responsibilities

• Greeting and seating guests with a big smile and sharing your love for cinema.
• Processing tickets and purchases through the till.
• Serving delicious food & beverages.
• Ensuring the site is “spick and span”.

Skills

Customer-focused

Eager to learn and grow

A supportive teammate

Adaptable in a fast-paced environment

Availability & Reliability

Job description

Let’s talk about HOYTS:

Working at HOYTS means being part of the team that keeps the magic of the movies alive. Our Cinema Crew play a hands‑on role in creating smooth, enjoyable experiences for every guest - from the moment they arrive to the moment the credits roll.

Within HOYTS, HOYTS LUX is our premium dine‑in cinema experience. It takes everything people love about HOYTS and elevates it, featuring a bespoke luxury food and beverage menu, cutting‑edge audio and visual technology, and fully reclinable comfort seating. It’s where cinema meets premium hospitality, and where attention to detail truly matters.

The Job:

HOYTS are looking for LUX Crew Members to leave a lasting impression on our guests. We need dedicated and hardworking employees committed to delivering a luxury customer experience. This is a part‑time role in our Cinema Operations Team. As the face of HOYTS, on any given day, you could be:

• Greeting and seating guests with a big smile and sharing your love for cinema
• Processing tickets and purchases through the till
• Serving delicious food & beverages
• Ensuring the site is “spick and span”.

Who We’re Looking For

We’re looking for team members who bring enthusiasm, reliability and a positive attitude.
At HOYTS, we value people who are:

1. Customer-focused
   • You enjoy helping people, answering questions and making someone’s day a little easier or more enjoyable
2. Eager to learn and grow
   • You’re open to trying new tasks, picking up new skills and building confidence as you rotate through different parts of the cinema
3. A supportive teammate
   • You like working with others, stepping in when someone needs a hand and celebrating wins together - big or small
4. Adaptable in a fast‑paced environment
   • Cinemas get busy, especially on weekends and holidays. You stay calm, keep things moving and enjoy the buzz of a lively shift
5. Availability & Reliability
   • We’re seeking team members who can commit to a flexible roster, especially during peak times like weekends, evenings, public holidays,

and school holidays. Regular availability during these periods is essential. Please be ready to share your availability when applying

Why HOYTS?

At HOYTS, we’re passionate about creating unforgettable experiences that bring people together. Our Cinema Crew are the heart and soul of making that magic happen. Our cinemas are lively, welcoming, and fun places to work, where teams support each other and celebrate success together.

HOYTS LUX Crew take that experience to the next level, delivering a premium hospitality‑led cinema environment where service, detail, and guest experience are at the forefront. It’s a unique opportunity to be part of a more elevated and refined cinema experience while still being part of the wider HOYTS family.

The HOYTS Group is proud to be an equal opportunity employer. We celebrate diversity and welcome applications from people of all backgrounds. All hiring decisions are based on merit, qualifications, and business needs.

When you join HOYTS, you’ll benefit from:

• A premium, hospitality‑led environment that values quality, care, and attention to detail
• Exciting perks like discounted movie tickets, tasty food and beverage offers, and exclusive Crew events
• The chance to develop a broad, versatile skill set across entertainment, retail, and hospitality and beyond. Our industry is all‑encompassing, offering a unique, hands‑on experience that helps you grow in many directions
• Real opportunities to build new skills, gain valuable experience, and advance your career in a fast‑paced, dynamic workplace
• Crew Members are employed on a permanent part‑time basis, giving you the opportunity to really own your role and build long‑lasting connections. As a part‑time team member, you’ll have guaranteed minimum hours and access to paid leave entitlements. A standard shift is generally a minimum of 4 hours, and you’ll be rostered for at least 8 hours per week. Your agreed part‑time hours will always be scheduled within your stated availability, and rosters are released each Friday in Australia, for the week commencing the following Thursday.

Join us at HOYTS, where your work makes a difference and every day brings opportunities.

To note:

• Your position is classified under the Broadcasting, Recorded Entertainment and Cinemas Award as a Cinema Worker Level 2. Your hourly pay rate is based on this classification and varies by age
• Please note that candidates must have valid working rights in Australia to be considered

Ready to Join the HOYTS Crew?

HOYTS is one of Australia’s most exciting entertainment destinations and we’d love to welcome you to the team.