Loyalty Platform Delivery Lead (Agile, Impact-Driven)

at; City of Melbourne; On-site; AUD 120,000 - 150,000; Full time

Job summary

A leading technology firm seeks a Delivery Lead to manage the end-to-end delivery of their Loyalty and Rewards platform initiatives. The ideal candidate will have over 5 years in senior Agile leadership roles and experience in the retail sector. This role involves coordinating Agile teams to deliver features that enhance customer engagement. Certification such as CSM or PMP is advantageous and strong communication skills are essential.

Benefits

Exclusive access to high-profile opportunities

Dedicated support throughout the interview process

Qualifications

• 5+ years in a Delivery Lead or Program Manager role.
• 2+ years leading delivery in a Customer Loyalty or Rewards Program.
• Experience in Retail or eCommerce technology solutions.

Responsibilities

• Lead delivery cadence for Loyalty Program features.
• Act as primary interface between Product Owners and stakeholders.
• Identify, track, and mitigate risks across the technology ecosystem.

Skills

Agile Delivery Ownership

Stakeholder Management

Risk Management

Coaching Scrum Teams

Technical Delivery Roadmap

Education

Relevant certifications (e.g., CSM, SAFe, PMP)

Job description

A leading technology firm seeks a Delivery Lead to manage the end-to-end delivery of their Loyalty and Rewards platform initiatives. The ideal candidate will have over 5 years in senior Agile leadership roles and experience in the retail sector. This role involves coordinating Agile teams to deliver features that enhance customer engagement. Certification such as CSM or PMP is advantageous and strong communication skills are essential.