Logistics Operator

Cencora; Melbourne; On-site; AUD 70,000 - 98,000; Full time

Job summary

Cencora in Melbourne, Australia is seeking an experienced logistics professional to execute complex shipment coordination across lanes, carrier bookings, and freight documentation, while ensuring compliance with service levels. You will apply knowledge of transportation systems and procedures to resolve moderately complex issues and improve overall reliability.

The role includes guiding junior operators, analyzing performance data, and supporting continuous process improvements to strengthen

Qualifications

• Three+ years of experience in logistics operations or transportation coordination.
• Certifications such as CSCP, CLTD, CPIM or equivalent preferred.

Responsibilities

• Coordinates complex shipment scheduling, carrier bookings, and freight documentation across lanes.
• Resolves carrier service issues and delivery exceptions and escalates when needed.
• Monitors shipment status, transit performance, and delivery commitments.
• Maintains audit-ready logistics records (bills of lading, proof of delivery, carrier correspondence).
• Compiles performance data and carrier scorecard inputs for reporting and improvement.
• Guides junior operators through coaching and knowledge sharing.

Skills

Logistics coordination

Carrier management

Freight documentation

Education

High School Diploma/GED

Associate's degree in logistics or related field

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Job Details

Summary:

Executes complex logistics and transportation operations across shipment coordination, carrier management, and freight documentation activities with growing independence and operational depth. Applies working knowledge of transportation systems, logistics procedures, and service level requirements to resolve moderately complex operational issues and deliver accurate, timely outcomes across assigned supply chain functions. Identifies recurring operational gaps, supports process improvement initiatives, and provides guidance to junior team members that strengthens logistics execution consistency and service reliability.

Responsibilities:

• Coordinates complex shipment scheduling, carrier bookings, and freight documentation across assigned transportation lanes, confirming accuracy and compliance with established operational procedures and service level standards.
• Resolves moderately complex carrier service issues, delivery exceptions, and freight discrepancies, applying working knowledge of logistics procedures and escalating unresolved issues to senior team members.
• Monitors open shipment status, transit performance, and delivery commitments across assigned lanes, surfacing delays, variances, and service risks to operations leadership for timely resolution.
• Maintains accurate, audit-ready logistics records including bills of lading, proof of delivery, carrier correspondence, and freight cost documentation across assigned transportation workflows.
• Compiles operational performance data, shipment activity summaries, and carrier scorecard inputs that support logistics reporting and continuous service improvement initiatives.
• Guides junior operators through procedural coaching, documentation standards reinforcement, and knowledge sharing that build logistics execution capability across the team.

Education:

• High School Diploma/GED or equivalent experience required.
  Associate’s degree in logistics, supply chain, transportation, business administration, or a related field, or equivalent experience preferred.

Experience:

• 3+ years of experience in logistics operations, transportation coordination, shipment tracking, customer service operations, or a related field required.
• Certification in Certified Supply Chain Professional, Certified Logistics, Transportation and Distribution, Certified in Planning and Inventory Management, or equivalent certification preferred.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: World Courier (Aust) Pty. Ltd

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned