Logistics & Claims Administrator

Inchcape Motors Finland Oy; New South Wales; On-site; AUD 55,000 - 70,000; Full time

Job summary

Inchcape Australasia in Chullora, NSW, is looking for an Administration Assistant to join the AutoNexus Parts team. This on-site, permanent role supports inventory, quality control and customer service operations, handling claims, data entry and communications with dealers, suppliers and transport partners.

You will investigate issues from start to resolution, maintain records in SAP and CRM, and contribute to efficient logistics and admin processes in a fast-paced environment.

Qualifications

• Experience in administration, customer service, logistics or inventory environments.
• Strong attention to detail and organisational skills.
• Excellent written and verbal communication.

Responsibilities

• Investigate dealership claims relating to shortages, damages and credit requests.
• Assess claims and make recommendations based on facts and supporting evidence.
• Manage customer enquiries and provide timely resolutions.
• Coordinate transport bookings and logistics requirements.
• Liaise with dealers, suppliers and transport partners.
• Conduct product and dispatch audits to ensure accuracy.
• Review, investigate and resolve AIMS cases.
• Maintain accurate records across SAP, CRM and internal systems.
• Produce reports and update operational data for management.
• Support general administration and operational activities as required.

Skills

Administration

Customer Service

Logistics

Inventory

Education

High School Diploma or equivalent

Tools

SAP

CRM systems

MS Office

Job description

Inchcape Australasia in Chullora, NSW, is looking for an Administration Assistant to join the AutoNexus Parts team. This on-site, permanent role supports inventory, quality control and customer service operations, handling claims, data entry and communications with dealers, suppliers and transport partners.

You will investigate issues from start to resolution, maintain records in SAP and CRM, and contribute to efficient logistics and admin processes in a fast-paced environment.