Lodge Maintenance Manager | Outback Spirit Tours

Journey Beyond; Darwin; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Generous discounts on travel and experiences

All meals and accommodation provided

Study Assistance Program

Job summary

A dynamic tourism business is seeking a Lodge Maintenance Manager to support eight unique lodges in Northern Territory, Australia. Responsibilities include overseeing maintenance, ensuring compliance, and providing operational support. The ideal candidate should have 5+ years of relevant experience, strong leadership skills, and a proactive approach to safety and compliance. This role ensures an exceptional guest experience while maintaining lodge assets.

Qualifications

• 5+ years' experience in a project management or business management role.
• Experience in electrical, plumbing, and/or refrigeration.
• Sound understanding of the tourism industry preferred.

Responsibilities

• Provide operational maintenance support for local site management.
• Oversee ongoing maintenance activities and troubleshoot issues.
• Travel to remote lodges for diagnosis and planning.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Education

Project management or business management experience

Tools

Electrical systems

Plumbing systems

Refrigeration systems

Job description

Lodge Maintenance Manager | Outback Spirit Tours

Join our team to support eight lodges across Western Australia, the Northern Territory, and Queensland. We are committed to exceptional guest service and high standards that exceed expectations.

ABOUT THE ROLE: Join our team and play a pivotal role in creating unforgettable experiences across our eight unique lodges. As Lodge Maintenance Manager, you will provide crucial technical and logistical support to troubleshoot, maintain, and enhance lodge assets, ensuring every area exudes luxury and comfort.

Responsibilities include but are not limited to:

• Provide operational maintenance support for local site management across all Outback Spirit lodges
• Oversee ongoing maintenance activities, troubleshoot issues, and ensure timely preventative and scheduled maintenance
• Travel to remote lodges as required for diagnosis, planning and ongoing monitoring
• Respond to maintenance requests promptly to minimise disruption to guest experiences and staff living conditions
• Develop and implement effective preventative maintenance procedures, manage inventory and report consumables and spare parts within budget
• Manage relationships with contractors and suppliers, negotiating pricing and service levels
• Maintain compliance registers and records of all maintenance activities
• Liaise with Lodge Managers and staff regarding maintenance requirements
• Address electrical, plumbing, structural and refrigeration breakdowns with on-site assessments
• Collaborate with Workplace Health & Safety, Human Resources, Aviation and Finance to coordinate maintenance works
• Promote Outback Spirit and Journey Beyond brand through a proactive service mindset

ABOUT YOU:

The ideal candidate will possess leadership and communication skills, with experience in managing operations remotely. You thrive in a fast-paced environment, are proactive in problem-solving, and can prioritize multiple tasks effectively.

Requirements:

• 5+ years' experience in a project management or business management role
• Experience (ideally a trade) in electrical, plumbing and/or refrigeration
• Sound understanding of the tourism industry (preferred)
• Strong leadership skills
• Proactive approach with commitment to delivering optimal outcomes for guests and operations
• Excellent communication, interpersonal, and organizational skills
• Strong administration skills

Safety and Compliance: Outback Spirit prioritises a safe and productive work environment. We conduct drug and alcohol testing for all employees. Some prescription medications may cause a non-negative result. A National Criminal History Check is required in the recruitment process.

BENEFITS INCLUDE:

• Opportunity to be part of a dynamic and expanding tourism business
• Generous discounts on Journey Beyond travel and experiences
• All meals and accommodation provided
• Study Assistance Program
• Parental Leave benefits
• Purchased Leave options
• Employee Referral Program
• Discounts on private health insurance
• Access to an Employee Assistance Program
• Exclusive discounts on Journey Beyond merchandise

Location: Darwin, Northern Territory, Australia