Liquor Team Member — Customer Experience Champion

Endeavour Group; Brisbane; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Exclusive discount card for BWS/DanMur

Wellbeing support

Discounts with partner brands

Job summary

BWS Team Member at Endeavour Group in Australia is about helping customers find their perfect drink and sharing product knowledge. You’ll actively engage with shoppers, promote loyalty benefits, and keep shelves well stocked while maintaining a safe, clean store environment.

You’ll contribute to a sociable, inclusive team that values fun, authenticity, and responsible service. Availability across days, evenings and weekends is preferred.

Qualifications

• Experience in customer service is preferred.
• Able to work evenings and weekends.
• Able to stand for long periods and stay active.

Responsibilities

• Engage with customers and share passion for our products to create memorable moments.
• Promote and explain loyalty programs and benefits to customers.
• Ensure shelves are stocked with a wide range of options for customers.
• Maintain a safe and clean environment for customers and teammates.
• Uphold responsible service of alcohol guidelines in all interactions.
• Be yourself and bring your unique energy to the store.

Skills

Customer service

Communication

Flexible availability

Teamwork

Product knowledge

Job description

BWS Team Member at Endeavour Group in Australia is about helping customers find their perfect drink and sharing product knowledge. You’ll actively engage with shoppers, promote loyalty benefits, and keep shelves well stocked while maintaining a safe, clean store environment.

You’ll contribute to a sociable, inclusive team that values fun, authenticity, and responsible service. Availability across days, evenings and weekends is preferred.