Liquor Team Member - Customer Experience Advocate

BWS; Mount Barker; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Employee discount

Wellbeing support

Job summary

BWS is seeking passionate team members to deliver great customer experiences in our stores across Australia. As a Liquor Team Member you’ll share your enthusiasm for our range of beers, wines, spirits and zero‑alc options, and help customers find what they’re after.

You’ll engage confidently with customers, promote loyalty programs, keep shelves stocked, and uphold responsible service of alcohol while contributing to a fun and sociable team culture.

Qualifications

• Excellent customer service skills and a friendly, approachable manner.
• Ability to communicate confidently with customers across shifts.
• Willingness to learn product knowledge and grow with the team.

Responsibilities

• Engage with customers to share passion for our products and create memorable moments.
• Promote BWS loyalty programs and inform customers about benefits and offers.
• Ensure shelves are stocked with best choices and maintain a safe store environment.
• Uphold responsible service of alcohol guidelines and store policies.
• Be yourself and contribute to a fun, sociable team culture.

Skills

Customer engagement

Teamwork

Communication

Flexibility

Job description

BWS is seeking passionate team members to deliver great customer experiences in our stores across Australia. As a Liquor Team Member you’ll share your enthusiasm for our range of beers, wines, spirits and zero‑alc options, and help customers find what they’re after.

You’ll engage confidently with customers, promote loyalty programs, keep shelves stocked, and uphold responsible service of alcohol while contributing to a fun and sociable team culture.