Liquor Store Team Member | Passionate Customer Service

BWS; Melbourne; On-site; AUD 33,000 - 39,000; Full time

Benefits offered by this job

Discount card

Endeavour Group discounts

Endeavour Wellbeing Support

Job summary

BWS is looking for energetic Team Members to connect with customers across our stores in Australia. You’ll share your passion for Beer, Wine and Spirits, help customers find great choices, and promote loyalty programs. Join a team that values fun, inclusivity and responsible service of alcohol.

Bring your authentic self, be ready to work across days, evenings and weekends, and help create memorable moments for customers and colleagues alike.

Qualifications

• You’ll be able to talk with customers confidently and authentically to provide an engaging experience.
• You’ll maintain good availability across day, evenings and weekends.
• You’ll work autonomously and as part of a team.
• You’ll learn and expand product knowledge about drinks and brands.

Responsibilities

• You’ll actively engage with customers by sharing your passion for our products and create special moments.
• You’ll advocate for BWS loyalty programs and explain benefits and offerings.
• You’ll ensure stock on shelves for the best customer choices.
• You’ll maintain a safe and clean environment for customers and teammates.
• You’ll uphold responsible service of alcohol guidelines.
• You’ll be yourself and shine in the role.

Skills

Customer service

Availability

Teamwork

Product knowledge

Authenticity

Job description

BWS is looking for energetic Team Members to connect with customers across our stores in Australia. You’ll share your passion for Beer, Wine and Spirits, help customers find great choices, and promote loyalty programs. Join a team that values fun, inclusivity and responsible service of alcohol.

Bring your authentic self, be ready to work across days, evenings and weekends, and help create memorable moments for customers and colleagues alike.