Liquor Store Team Member: Customer Experience Pro

BWS; Hervey Bay; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Exclusive discount card for BWS & Ende

Wellbeing support (EAP)

Job summary

BWS is looking for energetic Team Members to engage customers, share product passion, and help create a sociable, responsible shopping experience. You’ll promote loyalty programs, ensure shelf stock, and maintain a safe store environment while upholding alcohol service guidelines.

Join a big, inclusive team within Endeavour Group and grow your career with opportunities across a network of brands. Bring your authentic self and help leave your mark in a dynamic retail environment.

Qualifications

• Proven ability to talk with customers confidently and authentically.
• Availability across day, evenings and weekends.
• Ability to work autonomously and as part of a team.
• Genuine interest in learning and expanding product knowledge.
• Desire to grow career within the business.
• Active lifestyle; daily steps.
• Willingness to leave a positive imprint in any role.

Responsibilities

• Engage with customers, sharing passion for products and creating memorable moments.
• Promote BWS loyalty programs and explain benefits and offerings.
• Ensure shelves are stocked for best customer choice.
• Maintain a safe and clean store environment for customers and teammates.
• Uphold responsible service of alcohol guidelines.
• Be yourself and bring your best energy to work.

Skills

Customer service

Communication

Teamwork

Reliability

Product knowledge

Self-motivation

Career growth

Job description

BWS is looking for energetic Team Members to engage customers, share product passion, and help create a sociable, responsible shopping experience. You’ll promote loyalty programs, ensure shelf stock, and maintain a safe store environment while upholding alcohol service guidelines.

Join a big, inclusive team within Endeavour Group and grow your career with opportunities across a network of brands. Bring your authentic self and help leave your mark in a dynamic retail environment.