Liquor Experience Specialist – Customer-Focused

Endeavour Group; Wonthaggi; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Discount card

Wellbeing support

Job summary

BWS at Endeavour Group is seeking a friendly Liquor Team Member who loves talking about Beer, Wine and Spirits and helping customers find exactly what they want. You’ll engage with customers, keep shelves stocked, support loyalty programs, and maintain a safe, clean store environment while upholding responsible service of alcohol guidelines.

We value enthusiasm, reliability, and the ability to work across shifts including days, evenings and weekends.

Qualifications

• Ability to engage with customers confidently and authentically.
• Excellent availability across day, evenings and weekends.
• Willingness to learn about products and share knowledge.

Responsibilities

• Actively engage with customers and share passion for products.
• Promote BWS loyalty programs and benefits.
• Keep shelves stocked to offer best choices for customers.
• Maintain a safe and clean store environment for customers and teammates.
• Uphold responsible service of alcohol guidelines.

Skills

Customer service

Stock management

Teamwork

Communication

Tools

POS systems

Job description

BWS at Endeavour Group is seeking a friendly Liquor Team Member who loves talking about Beer, Wine and Spirits and helping customers find exactly what they want. You’ll engage with customers, keep shelves stocked, support loyalty programs, and maintain a safe, clean store environment while upholding responsible service of alcohol guidelines.

We value enthusiasm, reliability, and the ability to work across shifts including days, evenings and weekends.