Liquor & Customer Experience Specialist

BWS; Sunshine Coast Regional; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Discount card

Wellbeing support

Employee discounts

Job summary

BWS is seeking a Liquor Team Member to bring passion for drinks and a fun, customer-focused experience to our stores across Australia. You’ll engage with customers, share knowledge about our beer, wine and spirits, and help run a welcoming shop floor.

There’s a strong emphasis on service, safety, inclusivity and a positive team culture. Join a dynamic Endeavour Group brand with great discounts, wellbeing support and ongoing training as part of a collaborative retail team.

Qualifications

• Ability to talk with customers confidently and authentically.
• Good availability across the day, evenings and weekends.
• Ability to work autonomously and as part of a team.
• Genuine interest in learning and expanding product knowledge.

Responsibilities

• Actively engage with customers by sharing your passion for our products and create memorable moments.
• Advocate for BWS loyalty programs by informing customers about benefits.
• Ensure shelves are stocked with the best available options.
• Maintain a safe and clean environment for customers and teammates.
• Uphold service of alcohol guidelines.
• Be yourself and shine—bring energy to the team.

Skills

Customer communication

Availability

Teamwork

Product knowledge

Ambition

Active lifestyle

Motivation

Job description

BWS is seeking a Liquor Team Member to bring passion for drinks and a fun, customer-focused experience to our stores across Australia. You’ll engage with customers, share knowledge about our beer, wine and spirits, and help run a welcoming shop floor.

There’s a strong emphasis on service, safety, inclusivity and a positive team culture. Join a dynamic Endeavour Group brand with great discounts, wellbeing support and ongoing training as part of a collaborative retail team.