Life Insurance Consultants

AIA; Australia; Remote; AUD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Training and development

Internal mobility opportunities

Additional leave days

Health and wellbeing initiatives

Flexible working arrangements

Zusammenfassung

AIA Financial Services is seeking a dedicated telephone-based Life Insurance sales specialist in Australia. You will manage referral leads, educate customers on Life Insurance, Private Health Insurance and Financial planning needs, and ensure compliant, quality interactions with clients across inbound and outbound channels.

The role requires RG146 qualification, experience in regulated, high-volume sales, and strong communication and time-management skills.

Qualifikationen

• Proven ability to perform high-volume, telephone-based sales
• Excellent verbal and written communication across channels
• Strong knowledge of Life Insurance products and compliance requirements

Aufgaben

• Provide excellent customer engagement by owning the referral process and ensuring the most appropriate offering based on the customer
• Assist customer queries over the phone through inbound/outbound calls as well as digital channels
• Educate customers on the full range of products and services to help them make informed decisions

Kenntnisse

Telephone-based sales

Customer engagement

Communication skills

Rapport building

Time management

Compliance awareness

Ausbildung

RG146 qualification

Jobbeschreibung

BE THE DIFFERENCE At AIA, we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.**The Opportunity**This is your opportunity to bring your industry leading telephone-based sales and Life Insurance experience to our AIA Financial Services department.This critical role is responsible for the management and provision of leads from referral partners in relation to Life Insurance, Private Health Insurance and Financial planning needs. You will be committed to making a positive difference in our customers lives by helping them see the connection between financial wellbeing, and physical and mental wellbeing.**To do this successfully you will:*** Provide excellent customer engagement by owning the referral process and ensuring the most appropriate offering based on the customer* Assisting customer queries over the phone through inbound/outbound calls as well as digital channels* Educate our customers on the full range of products and services, so they can make informed decisions on what is appropriate for their needs* Build your knowledge of the Advice industry, legislative changes and attend professional development and compliance training sessions* Be curious and interested to continuously grow your knowledge and learning to provide a better service to customers* Collaborate with different parts of the business to help with ongoing business initiatives**Successful applications will demonstrate:*** RG146 Qualified (General Knowledge, Life Insurance, Superannuation)* Demonstrated ability working in high volume, fast paced telephone-based sales environment,* Working within a regulated environment with a strong focus on compliance and quality is highly regarded* Excellent communication skills both written and verbal* Well-developed rapport building and customer engagement skills* Exceptional organisational and time management skills* Strong work ethic with a high level of personal accountability**Why choose AIA:**At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.* Access our training and development to build on your current skills* Career development through internal mobility opportunities* Work for a business helping millions of Australians and make a difference to someone’s life every day* Access additional leave days a year to recharge and refresh yourself* Enjoy wonderful Health and Wellbeing initiatives that support you* Work with supportive and inclusive managers* Flexible working arrangements**AIA is different. Are you? If you are interested in joining AIA, apply by following the link below**### BELIEVE IN BETTERAt AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in.As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life.**Believe in better with AIA.**