Liability Loss Adjuster

Crawford Job Listings - Global; Sydney; On-site; AUD 70,000 - 100,000; Full time

Job summary

Crawford is seeking a Liability Adjuster to join its Sydney team. This role offers an opportunity for an early-career insurance lawyer to diversify from legal practice and apply technical knowledge in a practical claims environment.

You will handle personal injury and property liability matters, conduct investigations, interview claimants and witnesses, gather evidence, and document findings. The role provides a pathway to build specialist liability expertise within a global claims organisation.

Qualifications

• Experience in interviewing claimants, insureds and witnesses.
• Ability to gather and assess evidence with clear documentation.
• Strong communication and attention to detail in reports.

Responsibilities

• Investigate personal injury and property liability claims under guidance.
• Interview claimants, insureds, employees and witnesses and assist with signed statements.
• Gather and assess supporting evidence, identify inconsistencies and document findings.
• Prepare clear, detailed reports outlining findings and recommendations.
• Develop knowledge of relevant legal principles, legislation, and standards.
• Grow from desk-based assessment to field-based investigation as capability expands.

Skills

Interviewing

Evidence gathering

Communication

Attention to detail

Education

Law degree

Insurance qualification

Job description

• Locations Level 26, 400 George Street, Sydney, NSW, 2000, AU

Job Description

Crawford is seeking a Liability Adjuster to join its Sydney team. This opportunity may particularly suit an early-career insurance lawyer looking to diversify from legal practice and apply their technical knowledge in a practical claims environment. You will work across personal injury and property liability matters, with injury claims typically representing up to 60% of the portfolio. Matters may range from slips, trips and falls through to serious injury and fatality claims. Depending on the brief, you may support early factual investigations, evidence gathering, liability assessment and ongoing claim management.

Why Join Crawford?

Join a collaborative claims environment and work alongside experienced adjusters and specialist professionals across Crawford's national liability team. You will build practical investigation and claims capability while developing specialist injury liability expertise.

• Exposure to diverse personal injury and property liability matters.
• Practical experience in interviewing, evidence gathering and report writing.
• A pathway to build specialist liability expertise within a global claims organisation.

What You Will Do

• Investigate personal injury and property liability claims under guidance from experienced colleagues.
• Interview claimants, insureds, employees and witnesses and assist with signed statements.
• Gather and assess supporting evidence, identify inconsistencies and document key findings.
• Prepare clear, detailed reports outlining findings and recommendations.
• Build knowledge of relevant legal principles, legislation, codes of practice and Australian Standards.
• Develop from desktop assessment into broader field-based investigation as your capability grows.

What You Will Bring

You are curious, organised and comfortable working with detailed information and sensitive injury matters. You communicate clearly, ask thoughtful questions and are motivated to build strong investigation and claims capability.

• Exceptional communication and attention to detail, with the ability to analyse competing evidence.
• Demonstrated experience or exposure to insurance, claims or insurance law.
• Exposure to liability, personal injury, workers compensation or insurance litigation is highly regarded.
• A law degree or relevant insurance qualification is desirable, although practical experience will also be considered.
• Confidence engaging professionally with clients, witnesses, claimants and other stakeholders.
• A willingness to learn from experienced adjusters and develop field investigation skills.

About Crawford

Crawford is the world's largest publicly listed claims management company, supporting customers, clients and communities when they need us most. Our people make a difference every day through their expertise, care and commitment to delivering better outcomes.

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