Liability Claims Specialist

Ensure Recruitment; Victoria; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

A recruitment firm is seeking a Liability Claims Specialist in Melbourne, responsible for end-to-end management of public liability claims. The role involves determining liability, conducting investigations, and ensuring optimal outcomes in customer experience and finances. Essential qualifications include 2-3 years of experience in claims management and legal qualifications. The position offers a competitive salary and a hybrid work model after probation.

Benefits

Ongoing training and support

Great culture

Competitive salary package

Hybrid work, 2 days WFH after probation

Qualifications

• 2-3 years of experience managing public liability claims.
• Experience in managing litigated claims.
• Solid understanding of the Insurance Code of Practice and Insurance Contracts Act.

Responsibilities

• Manage claims from end to end.
• Determine liability on claims and provide recommendations.
• Ensure best possible outcomes in QA, customer experience, and financials.
• Conduct legal reviews on litigated claims.
• Attend external meetings and court cases.

Skills

Claims management

Negotiation skills

Interpersonal communication

Legal knowledge

Education

Legal qualifications

Job description

Liability Claims Specialist

16-12-25 Melbourne / Permanent

Join a high-performing claims team based in Melbourne CBD, managing a specialist portfolio of Public Liability Claims. You will be working alongside a team of highly skilled Claims Managers, providing you with the opportunity to learn from the best and strengthen your skills. This is a permanent, full-time opportunity.

BENEFITS

• Ongoing training and support
• Great culture - trusted to work autonomously
• Be part of a high-performing claims team
• Competitive salary package
• CBD location
• Hybrid work, 2 days WFH, after probation

THE ROLE

• Working closely with a team of experienced public liability Claims Managers, you will manage claims from end to end.
• Determining liability on claims and providing recommendations for future claims strategies
• Ensuring the best possible outcomes in all areas : QA, customer experience, quality, as well as financial
• Conducting legal reviews on litigated claims with service providers
• Attending external meetings, court cases
• Manage claims in line with procedures
• Conduct investigations regarding liability and medical issues
• Collaborating with all stakeholders

KEY CRITERIA

• 2-3 years of experience managing public liability claims
• Legal qualifications (essential)
• Experience in managing litigated claims
• A Solid understanding of the Insurance Code of Practice and Insurance Contracts Act
• Confident interpersonal / communication skills
• Excellent negotiation skills
• End-to-end claims management experience

TO APPLY

Please forward your resume by clicking Apply, or email [e-mail]