Level 2 IT Service Technician — Client-Facing MSP
Epic IT – Managed AI - IT - Cybersecurity
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Benefits offered by this job
Job summary
Epic IT is seeking a Level 2 Service Technician who thrives on client-facing work and on-site support.
You'll conduct floor sweeps, triage tickets, and assist with Microsoft 365 and Azure environments across Perth, Sydney, and Brisbane, collaborating with a skilled team to deliver reliable ICT solutions.
This role offers hands-on problem solving, strong client relationships, and opportunities to advance into cybersecurity and cloud delivery.
Job description
Epic IT is seeking a Level 2 Service Technician who thrives on client-facing work and on-site support.
You'll conduct floor sweeps, triage tickets, and assist with Microsoft 365 and Azure environments across Perth, Sydney, and Brisbane, collaborating with a skilled team to deliver reliable ICT solutions.
This role offers hands-on problem solving, strong client relationships, and opportunities to advance into cybersecurity and cloud delivery.
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