Lending Area Manager

Westpac; Canberra; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Mortgage rate discounts

Culture, Lifestyle and Wellbeing leave

Learning and development opportunities

Volunteering opportunities

Job summary

Westpac is seeking a hands-on leader to drive lending growth in ACT, guiding Mobile and Branch lenders while balancing travel to ACT 2-3 days/week from Sydney. This role combines strategic direction with day-to-day performance coaching.

You will build referral networks, coach lenders to lift capability, and deliver personalised lending solutions in a competitive banking environment, focusing on customer outcomes and team performance.

Qualifications

• Experience leading lenders or sales teams in home lending or banking.
• Strong understanding of residential lending and customer needs.
• Proven ability to build and grow lending pipelines through networks and referrals.
• Ability to coach and develop individuals to lift performance.
• Comfortable working in a target-driven environment and delivering outcomes.

Responsibilities

• Leading a team of lenders to deliver personalised lending solutions.
• Driving lending performance and business development activity across your region.
• Building and maintaining referral partnerships to generate new business.
• Coaching lenders to improve capability, consistency, and results.
• Setting a clear standard for customer experience and team performance.

Skills

Leadership

Lenders/sales leadership

Banking knowledge

People coaching

Relationship-building

Target-driven

Job description

Reap the benefits of working with a diverse, inclusive and vibrant team as part of one of Australia’s Big Bring your customer service and sales experience and build a long-lasting career in Banking and Finance!

You’ll lead a team of Mobile and Branch lenders across ACT, driving lending growth and supporting them to deliver outcomes for customers. Can be based in Sydney - will need to travel to ACT 2-3 days per week.

This is a hands-on leadership role in a competitive lending environment. You’ll set direction, support day-to-day performance, and build referral networks to grow your lending pipeline.

Your focus will be on:

• Leading a team of lenders to deliver personalised lending solutions
• Driving lending performance and business development activity across your region
• Building and maintaining referral partnerships to generate new business
• Coaching lenders to improve capability, consistency, and results
• Setting a clear standard for customer experience and team performance

You’ll work across the business to identify new opportunities and maintain a consistent approach to service and growth.

What do I need?

You’ll bring leadership experience in lending and be comfortable leading in a performance focused environment.

• Experience leading lenders or sales teams in home lending or banking
• Strong understanding of residential lending and customer needs
• Proven ability to build and grow lending pipelines through networks and referrals
• Ability to coach and develop individuals to lift performance
• Comfortable working in a target-driven environment and delivering outcomes

You’ll also be confident building relationships, identifying opportunities in your market, and supporting your team to perform.

Our Promise to You

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac Group the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• A variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the community by getting involved in our many volunteering initiatives.

Create Your Future Today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, Sustainability and Flexibility’ section.