Legal AI Solution Consultant

Thomson Reuters; Sydney; Hybrid; AUD 150,000 - 210,000; Full time

Benefits offered by this job

Hybrid work model

Flexible vacation

Mental health days

Headspace app access

Tuition reimbursement

Volunteer days

Job summary

Thomson Reuters is seeking a Legal AI Solution Consultant to accelerate AI-enabled legal technology sales. You will lead discovery, solution design, demonstrations, trials, and recommendations in close partnership with Sales, translating legal challenges into practical tech solutions.

Ideal candidates have 6–8+ years in legal and sales, strong demonstration skills, and proven ability to engage senior stakeholders.

Qualifications

• 6–8+ years of relevant legal and sales experience.
• Experience selling or advising on AI solutions within the legal information or technology industry.
• Excellent product demonstration and presentation skills.
• Strong client-facing and communication skills (written and verbal), including engagement with senior-level contacts.
• Solid understanding of the sales process and commercial dynamics.
• Ability to manage and prioritize multiple pre-sales projects simultaneously.
• Proficiency in identifying cross-sell and upsell opportunities.
• Track record working with enterprise legal clients or legal operations teams.

Responsibilities

• Lead compelling, tailored product demonstrations and proof-of-value engagements that showcase AI-enabled legal workflows.
• Partner with Sales to lead pre-sales activities across the opportunity lifecycle, including discovery, needs analysis, solution design, demonstrations, trials, proposals, and recommendations.
• Serve as a trusted advisor to prospective customers, translating legal-business challenges into practical, scalable solutions using Thomson Reuters' legal technology, AI, automation, content, and data capabilities.
• Conduct in-depth discovery to understand customers' business priorities, legal workflows, operating models, technology landscapes, data requirements, risk profiles, and AI-readiness.
• Support strategic retention and renewal situations by bringing relevant legal, technology, and AI domain expertise to customer conversations.
• Stay current on developments in legal AI, generative AI, legal operations, data analytics, regulation, and the competitive legal-technology landscape.
• Act as the voice of the customer internally, sharing market insights, recurring pain points, product feedback, and AI use-case requirements with product, strategy, and business teams.
• Identify cross-sell and upsell opportunities across Thomson Reuters' Legal Solutions portfolio and broader products and services business.

Skills

Legal domain expertise

Sales experience

Product demos

Client-facing communication

Pre-sales

Enterprise clients

Job description

Job Description

The Legal AI Solution Consultant is a customer-facing pre-sales expert who accelerates Legal AI and technology sales opportunities to close. Partnering closely with Sales, you'll lead the discovery, solution design, demonstration, trial, and recommendation stages of the sales cycle. This role combines deep legal-domain expertise, consultative selling capability, and advanced knowledge of AI-enabled legal technology to help lawyers understand and implement Thomson Reuters' AI tools in their daily practice.

The Legal AI Solution Consultant is a customer-facing pre-sales expert who accelerates Legal AI and technology sales opportunities to close. Partnering closely with Sales, you'll lead the discovery, solution design, demonstration, trial, and recommendation stages of the sales cycle. This role combines deep legal-domain expertise, consultative selling capability, and advanced knowledge of AI-enabled legal technology to help lawyers understand and implement Thomson Reuters' AI tools in their daily practice.

Key Responsibilities

• Lead compelling, tailored product demonstrations and proof-of-value engagements that showcase AI-enabled legal workflows and clearly connect product capabilities to customer use cases.
• Partner with Sales to lead pre‑sales activities across the opportunity lifecycle, including discovery, needs analysis, solution design, demonstrations, trials, proposals, and recommendations.
• Serve as a trusted advisor to prospective customers, translating legal‑business challenges into practical, scalable solutions using Thomson Reuters' legal technology, AI, automation, content, and data capabilities.
• Conduct in‑depth discovery to understand customers' business priorities, legal workflows, operating models, technology landscapes, data requirements, risk profiles, and AI‑readiness.
• Support strategic retention and renewal situations by bringing relevant legal, technology, and AI domain expertise to customer conversations.
• Stay current on developments in legal AI, generative AI, legal operations, data analytics, regulation, and the competitive legal‑technology landscape.
• Act as the voice of the customer internally, sharing market insights, recurring pain points, product feedback, and AI use‑case requirements with product, strategy, and business teams.
• Identify cross‑sell and upsell opportunities across Thomson Reuters' Legal Solutions portfolio and broader products and services business.

Required Qualifications

• 6–8+ years of relevant legal and sales experience
• Demonstrated experience selling, implementing, supporting, or advising on AI solutions within the legal information or technology industry
• Excellent product demonstration and presentation skills
• Strong client‑facing and communication skills (written and verbal), including experience engaging with senior‑level contacts
• Solid understanding of the sales process and commercial dynamics
• Ability to manage and prioritize multiple pre‑sales projects simultaneously
• Proficiency in identifying cross‑sell and upsell opportunities
• Track record working with enterprise legal clients or legal operations teams

Preferred Qualifications

• Strong legal background or prior experience in legal practice
• Subject matter expertise in AI, legal technology, and the legal environment

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office‑based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work‑life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real‑world solutions. Our Grow My Way programming and skills‑first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI‑enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company‑wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award‑winning reputation for inclusion and belonging, flexibility, work‑life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug‑free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.