Learning & Capability Specialist

The Warranty Group Australasia Pty Ltd.; Australia; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Mentoring programs

Recharge Days

Employee Share Purchase Program

Diversity panels

Parental leave

Professional development support

Novated vehicle leasing

Volunteering leave

Hybrid working arrangements

Job summary

Assurant is seeking a Capability Partner to work with leaders across Australia and New Zealand, building skills, behaviours and capabilities to help teams succeed. This role is a stepping stone into a broader partnering position in capability, consulting and strategic thinking.

You’ll partner with leaders and People Organisation teams to understand needs, design engaging learning experiences and drive outcomes across ANZ, with a focus on leadership, coaching and digital adoption.

Qualifications

• Experience supporting and/or leading learning, capability, talent or people initiatives.
• Strong stakeholder engagement and relationship-building skills.
• Curiosity, initiative and a growth mindset.
• Strong communication and facilitation skills.
• The ability to understand business needs and translate them into practical solutions.
• A proactive, organised and solutions-focused approach.
• An interest in leadership development, capability building and emerging technologies such as AI.

Responsibilities

• Partner with leaders and People Organisation teams to understand capability, performance and development needs.
• Support the development and delivery of capability initiatives aligned to business priorities across ANZ.
• Design and deliver engaging learning experiences that drive leadership, people manager and professional capability.
• Help leaders identify the root cause of performance challenges and implement practical solutions beyond traditional training.
• Build capability in key areas including leadership effectiveness, coaching, collaboration, change readiness and AI and digital adoption.
• Facilitate workshops, development programs and capability conversations with a range of stakeholders.
• Support the rollout and localisation of global talent and capability initiatives across Australia and New Zealand.
• Use data, feedback and business insights to evaluate capability programs and continuously improve outcomes.
• Partner with Compliance and business stakeholders to deliver mandatory and regulatory learning requirements effectively.

Skills

Learning initiatives

Stakeholder engagement

Growth mindset

Facilitation skills

Business analysis

Solution-focused

Leadership development

AI awareness

Job description

Take the next step in your capability career

Why work with Assurant? At Assurant, we redefine the boundaries of protection, helping people get the most from their technology, homes, vehicles and connected lifestyles. When you join Assurant, you'll be part of a collaborative and supportive community that values curiosity, innovation and continuous learning. We’re looking for someone who is eager to grow, enjoys building relationships and wants to make an impact through capability and development. This is an exciting opportunity for a Capability Advisor, Capability Specialist, or Learning & Development professional who is ready to take the next step into a true partnering role. You don't need to have done everything before. We’re looking for someone with the right attitude, curiosity and drive, and we’ll help build your capability and experience along the way.

Benefits include:

• International and local mentoring programs
• Two Recharge Days plus a Cultural Day each year
• Discounted Employee Share Purchase Program
• Diversity panels and employee resource groups
• 10 weeks company paid parental leave
• Professional development support and higher education assistance
• Novated vehicle leasing
• Volunteering leaveHybrid working arrangements

What’s the role about?

As our Capability Partner, you’ll work closely with leaders across Australia and New Zealand to help build the skills, behaviours and capabilities that enable people and teams to succeed. This is an ideal opportunity for a Capability Advisor, Capability Specialist or Learning & Development professional looking to take the next step into a partnering role. We’re looking for someone with strong foundations, a growth mindset, curiosity and the drive to learn. We’ll support you to build your capability partnering, consulting and strategic thinking skills along the way.

In this role, you’ll:

• Partner with leaders and People Organisation teams to understand capability, performance and development needs.
• Support the development and delivery of capability initiatives aligned to business priorities across ANZ.
• Design and deliver engaging learning experiences that drive leadership, people manager and professional capability.
• Help leaders identify the root cause of performance challenges and implement practical solutions beyond traditional training.
• Build capability in key areas including leadership effectiveness, coaching, collaboration, change readiness and AI and digital adoption.
• Facilitate workshops, development programs and capability conversations with a range of stakeholders.
• Support the rollout and localisation of global talent and capability initiatives across Australia and New Zealand.
• Use data, feedback and business insights to evaluate capability programs and continuously improve outcomes.
• Partner with Compliance and business stakeholders to deliver mandatory and regulatory learning requirements effectively.

What you’ll bring

We’re looking for someone with experience in capability, learning, talent or people development who is ready to take the next step into a partnering role. You may currently be a Capability Advisor, Capability Specialist, Learning & Development Advisor, Learning Consultant, Talent Development Specialist, or OD professional. You’ll bring:

• Experience supporting and/or leading learning, capability, talent or people initiatives.
• Strong stakeholder engagement and relationship‑building skills.
• Curiosity, initiative and a growth mindset.
• Strong communication and facilitation skills.
• The ability to understand business needs and translate them into practical solutions.
• A proactive, organised and solutions‑focused approach.
• An interest in leadership development, capability building and emerging technologies such as AI.

What will make you successful?

We’re looking for someone with the right attitude as much as the right experience. You’ll thrive if you’re curious, eager to learn, comfortable building relationships and motivated to make an impact. You don’t need to have done everything before. We’ll support your development as you build your capability partnering, consulting and strategic thinking skills. This role is ideal for someone looking to step up from a Capability Advisor, Specialist or Learning & Development role into a broader partnering position.

The successful applicant will be subject to relevant background checks such as reference checks and a police check.

We are committed to ensuring an accessible and equitable experience for all candidates. If you need a reasonable accommodation or adjustment at any stage of the hiring process, please contact us. For further information about Assurant, please visit our website at https://www.assurant.com/. Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

What’s the culture like at Assurant?

Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender‑placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI‑enabled technology, automated decision making, and biometric information.