Lead Therapeutic Residential Care Case Manager

ActionHRM, Pty; Ballarat; On-site; AUD 106,000 - 111,000; Full time

Benefits offered by this job

Salary packaging up to $15,900

Meals and entertainment benefits

Job summary

Cafs Therapeutic Residential Care in Ballarat, VIC, is seeking a Residential Care Case Manager to lead high-quality, therapeutic case management for young people where Cafs holds contracted responsibility.

You will coordinate care planning, therapeutic interventions and day-to-day residential care delivery, working with young people, families, residential teams, Child Protection, external case managers and partner agencies to support placement stability and safe, sustainable long-term care.

Responsibilities

• Provide full case management responsibility for up to six contracted cases, with clearly defined coordination and escalation support for other residential care clients.
• Lead care planning in line with the Looking After Children Framework, Best Interests Framework, DFFH guidelines and the Victorian Child Protection Manual.
• Engage directly with young people, families, carers and care teams across residential units, schools, family homes and community settings.
• Coordinate statutory case planning, therapeutic support plans, care plans and transition plans to ensure an integrated response.
• Promote placement stability by identifying emerging risks early and coordinating timely, planned responses before escalation.
• Maintain high-quality documentation, including Care Plans, Placement Plans, Cultural Support Plans, Leaving Care Plans and Incident Reports.
• Build strong working relationships with Child Protection, external case managers, partner agencies and Cafs teams to support clear information sharing and coordinated decision-making.
• Provide advice on placement suitability, stability and transition planning within the role's defined scope of responsibility.
• Support consistent case practice, program compliance and continuous improvement across Therapeutic Residential Care.
• Work with a high level of autonomy, manage complex cases and participate actively in reflective supervision and professional development.

Job description

Cafs Therapeutic Residential Care in Ballarat, VIC, is seeking a Residential Care Case Manager to lead high-quality, therapeutic case management for young people where Cafs holds contracted responsibility.

You will coordinate care planning, therapeutic interventions and day-to-day residential care delivery, working with young people, families, residential teams, Child Protection, external case managers and partner agencies to support placement stability and safe, sustainable long-term care.