Lead Technical Product Manager

RMS; City of Melbourne; Vor Ort; AUD 140.000 - 190.000; Vollzeit

Zusammenfassung

RMS is hiring a Lead Technical Product Manager for Integrations to define and own the channel and distribution strategy, spanning booking platforms, travel marketplaces and reservation networks. You will work closely with engineering to design, review, and implement data exchange with global partners, while guiding a squad and aligning cross-functional teams.

You will lead two major integration programs from day one, partnering with hotel brands, airlines and major networks, and you will bring

Qualifikationen

• Experience building technical integrations between SaaS platforms and reading API specifications.
• Fluency in REST and API patterns, webhooks, authentication, rate limiting, real time vs batch processing.
• Proven ability to own large, complex products end to end with multiple stakeholders.

Aufgaben

• Own RMS's channel and distribution strategy end to end, including booking platforms and travel marketplaces.
• Lead two major integration programs from design to landing with internal and external stakeholders.
• Work hands-on with engineering on specifications and data exchange with partners.
• Manage external relationships with key travel and booking partners, representing RMS in conversations.
• Set team rhythm and alignment to deliver end-to-end changes including AI-enabled processes.
• Conduct market and competitor analysis to inform strategy and roadmap.
• Collaborate across sales, support, marketing, onboarding, partnerships, finance and engineering.

Kenntnisse

API integration

REST APIs

Data mapping

Stakeholder management

Strategic thinking

AI tooling experience

Jobbeschreibung

At RMS, our people build scalable technology for the hospitality industry worldwide. We are in a high growth, high impact phase, applying data and AI to how we design, build, and evolve our SaaS platform. We are building for scale, speed, and long term innovation, and every person here is empowered to own their space, challenge the status quo, and make a meaningful impact.

Your Impact

As Lead Technical Product Manager for Integrations, you will set the strategy for RMS's integration and distribution products, deciding which channels we connect, in what order, and why. This includes the platforms where global travel comes together, the booking sites and apps travellers use every day (think Booking.com, Expedia and Airbnb), as well as the larger reservation networks that major hotel brands and airlines rely on behind the scenes to manage bookings worldwide.

This role asks for both real strategic ownership and genuine technical depth, not one at the expense of the other. You will be in the technical detail with engineering, reviewing how systems connect and exchange data, and equally comfortable representing RMS directly in commercial and technical conversations with key external partners. You will also act as the conductor of your squad, setting its operating rhythm and bringing engineering and the wider business together around a shared direction.

What you'll be doing

• Own RMS's channel and distribution strategy end to end, from technical design through delivery, adoption and ongoing performance. This means deciding which booking platforms, travel marketplaces and reservation networks we connect to and in what order, spanning everything from consumer sites to the larger systems major hotel brands and airlines use to manage availability and pricing.
• From day one, take ownership of two of our most significant, near complete integration programs, including connecting RMS into major hotel brand systems and large scale reservation networks, and carry them to a clean, successful landing, managing large internal and external stakeholder groups throughout.
• Work hands on with engineering, reviewing technical specifications and contributing to how our systems are designed to connect and share data with partners.
• Manage external relationships with key travel and booking partners, representing RMS credibly in partner engineering, commercial and contract scope conversations.
• Act as the conductor of your squad, setting the operating rhythm, bringing out the best in engineering and design partners, and keeping the team aligned and moving.
• Conduct market and competitor analysis across the travel and booking landscape, including emerging AI driven and agentic booking experiences, to inform strategy and roadmap.
• Collaborate across sales, support, marketing, onboarding, partnerships, finance and engineering to deliver end to end change, embedding AI enabled practices into how the team researches, prototypes, decides and delivers.

What you'll bring

• Extensive experience building technical integrations between SaaS platforms, with the depth to read and review API specifications, reason about integration architecture, and prototype or read code.
• Fluency in REST and other API patterns, webhooks, authentication, rate limiting, real time versus batch, message queues, idempotency, error handling and data mapping.
• A proven track record owning large, complex products and programs end to end, with significant internal and external stakeholder groups, and strong delivery discipline across sequencing, dependency and risk management.
• A strong systems thinker who is energised by complexity, comfortable being in the middle of multiple connected platforms, and able to see how a change in one place ripples across the wider ecosystem.
• The strategic and commercial thinking to set channel and distribution strategy rather than just execute it, defending clear priority calls with the confidence to operate autonomously.
• A hands on, current relationship with AI tools for research, prototyping, analysis and workflow acceleration, ideally having shipped product incorporating AI meaningfully.

Highly valued

• Experience in SaaS or B2B platform environments, preferably global, spanning permissions, rollouts, versioning, monitoring, language, currency and compliance.
• Experience with distribution, channel or marketplace style integrations, travel or hospitality specific experience is a bonus but not essential.

Above all, a genuine passion for customers and for delivering great outcomes.

Why RMS?

We support remote first working with occasional in office time for collaboration and connection when it matters most.

Growth and Progression

As RMS grows, so do the opportunities. You will have the chance to expand your scope, develop new skills, and progress your career as the business scales.

Ownership and Autonomy

You are trusted to own your work and make decisions. We value accountability, initiative, and people who take pride in delivering outcomes.

Work That Matters

Your work will have visible impact. You will contribute to meaningful initiatives that shape how our platform evolves and how customers succeed.

AI as a First Class Capability

You will work in teams where AI is embedded into everyday workflows, not treated as an experiment or side project.

Modern Product Evolution

We are actively evolving how we build product at RMS, shifting emphasis toward clear specifications, systems thinking, and high leverage collaboration with AI.

Space to Learn and Lead

You will have time, support, and air cover to experiment, help define best practices, and influence how AI augmented ways of working mature across the organisation.

If this sounds like the kind of ownership and technical depth you are after, we would love to hear from you.