Lead Housekeeping Team: Train, Inspect & Delight Guests

Colonial Group; Cairns Regional; On-site; AUD 48,000 - 58,000; Full time

Job summary

Colonial Group in Cairns region seeks a Housekeeping Team Leader to inspire, train and supervise the team while maintaining high cleanliness standards for guest satisfaction. You will oversee room inspections, assign tasks, and coordinate with other departments to ensure smooth operations.

The role requires leading by example, managing shifts including weekends and public holidays, and delivering performance updates to management in a collaborative, guest-focused environment.

Qualifications

• Must have strong attention to detail and prior housekeeping experience.
• Excellent communication, interpersonal, and time management skills.
• Willingness to lead by example and work alongside the team.
• Reliable transportation and availability for a variety of shifts including weekends/holidays.

Responsibilities

• Lead and motivate the housekeeping team to maintain cleanliness and guest satisfaction.
• Perform cleaning tasks across various housekeeping areas as needed.
• Provide training, uphold cleanliness standards, and conduct regular inspections.
• Assign tasks efficiently and oversee inventory for smooth operations.
• Address guest requests and issues promptly for a pleasant stay.
• Assist with budgeting and coordinate with other departments while updating management.

Skills

Detail-oriented

Team leadership

Communication

Time management

Customer service

Flexible scheduling

Job description

Colonial Group in Cairns region seeks a Housekeeping Team Leader to inspire, train and supervise the team while maintaining high cleanliness standards for guest satisfaction. You will oversee room inspections, assign tasks, and coordinate with other departments to ensure smooth operations.

The role requires leading by example, managing shifts including weekends and public holidays, and delivering performance updates to management in a collaborative, guest-focused environment.