Lead Housekeeper : Angourie Resort

The NRMA; Yamba; On-site; AUD 55,000 - 70,000; Full time

Job summary

A leading hospitality provider in Yamba is seeking a Lead Housekeeper to oversee housekeeping operations at Angourie Resort. This role involves leading a team, ensuring high cleanliness standards across apartments and common areas, and managing inventory. The ideal candidate will possess strong leadership skills and attention to detail, with the capability to work a flexible roster. This position offers numerous perks, including travel discounts and growth opportunities within the company.

Benefits

Well-being benefits

Travel discounts

Discounts on personal insurance

Career progression opportunities

Qualifications

• Ability to work a 7-day rotating roster including weekends and public holidays.
• Strong attention to detail and quality assurance skills.
• Ability to motivate and train team members effectively.

Responsibilities

• Oversee housekeeping operations and team of up to 12.
• Delegate daily tasks to ensure smooth operations.
• Manage storeroom inventory for housekeeping supplies.
• Champion guest experience through cleanliness and organization.

Skills

Detail Orientation

Team Leadership

Physical Stamina

Task Delegation

Job description

Job Description

Are you someone who loves making things shine and thrives on creating those “wow” moments for guests? We’re on the lookout for a Lead Housekeeper to join our team at the beautiful Angourie Resort in Yamba.

This is your chance to oversee a superstar team of up to 12 Housekeepers, ensuring our 66 apartments and villas, plus every public and common space, are always guest-ready and sparkling clean. You’ll be the go-to person for all things housekeeping, reporting to our Housekeeper Manager and making a real impact on every guest’s stay.

What You’ll Do

• Lead & Motivate : Inspire and guide theteam, keeping spirits high and standards even higher.
• Task Delegation : Keep the wheels turning by efficiently assigning tasks for smooth daily operations.
• Train & Onboard : Welcome new team members and show them the ropes, ensuring everyone knows our gold-standard procedures.
• Storeroom Maestro : Manage storeroom inventory like a pro so we’re always ready for action.
• Quality Assurance : Champion our commitment to a warm, friendly, and immaculate guest experience.
• Linen Liaison : Work closely with our external linen company to keep everything fresh and fabulous.
• All-Area Oversight : Oversee the cleanliness of our apartments and villas, plus all public areas and amenities.

What You’ll Bring

• Roster Flexibility : Available to work a 7-day rotating roster, including weekends, public holidays, and school holidays (average start 8 : 00am, with flexibility as needed).
• Eagle Eye for Detail : You spot the speck no one else sees!
• Physical Stamina : Ready to stand, walk, bend, and lift as you work your magic.
• Team Spirit : A natural motivator who loves working with people and leading by example.

What’s in it for You?

• Progressive flexibility, leave and well-being benefits to balance all of life’s priorities
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gym memberships, attractions, restaurants, and much more
• Discounts on a range of NRMA personal insurance products including car, home & travel
• Opportunities to grow, progress, or relocate your career across the NRMA Group and our many locations

Know You Belong

We’re for inclusion, diversity and representing the members, guests, customers and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.

Are you nodding your head as you read this? Apply now – we can’t wait to hear from you! Or visit our careers site to find out more.

As part of our recruitment process, successful applicants will be required to complete pre-employment checks.