Lead Field Service Technician

Honeywell Technologies; Redmond; Remote; AUD 55,000 - 68,000; Full time

Benefits offered by this job

Medical Insurance

401(k) match

Paid Holidays

PTO

Disability Insurance

Job summary

Honeywell is seeking a Lead Field Service Technician to deliver high-quality service for combustion systems at customer sites. You will travel 70–80% to perform testing, maintenance, and diagnostics, reporting to the Field Service Manager and working remotely from various customer locations.

You should have 3+ years in field service or technical support, strong electronics/mechanics/software knowledge (PLC a plus), and be able to manage time independently while ensuring customer satisfaction.

Qualifications

• 3+ years in field service or technical support.
• 3+ years of technical knowledge in electronic, mechanical, or software systems (PLC a plus).
• 3+ years inspecting complex technical equipment.
• Experience using diagnostic tools and service management software.
• Valid driver’s license; willingness to travel 70–80% domestically and occasionally internationally.

Responsibilities

• Perform testing, maintenance, and preventative maintenance of combustion systems at customer sites after Honeywell training.
• Identify and resolve technical issues to ensure safe, efficient, and reliable systems.
• Provide field technical support and guidance to customers.
• Document service activities and maintain records of work performed.
• Collaborate with cross-functional teams to drive continuous improvement and customer satisfaction.

Skills

Field service

Technical knowledge

PLC knowledge

Equipment inspection

Diagnostic tools

Education

Associate/Bachelor in Engineering/Electronics

Tools

Diagnostics tools

Service management software

Job description

Job Description

As a Lead Field Service Technician here at Honeywell, you will play a critical role in delivering high-quality service and support to our customers by evaluating, testing, and maintaining complex combustion systems and equipment. You will utilize your technical expertise to identify issues and provide exceptional customer service in the field. You will report directly to our Field Service Manager, and you will work out of our Redmond, WA location on a Remote work schedule.

As a Lead Field Service Technician here at Honeywell, you will play a critical role in delivering high-quality service and support to our customers by evaluating, testing, and maintaining complex combustion systems and equipment. You will utilize your technical expertise to identify issues and provide exceptional customer service in the field. You will report directly to our Field Service Manager, and you will work out of our Redmond, WA location on a Remote work schedule.

As a Lead Field Service Technician here at Honeywell, you will play a critical role in delivering high-quality service and support to our customers by evaluating, testing, and maintaining complex combustion systems and equipment. You will utilize your technical expertise to identify issues and provide exceptional customer service in the field. You will report directly to our Field Service Manager, and you will work out of our Redmond, WA location on a Remote work schedule. As the Lead Field Service Technician, you will impact customer satisfaction and operational efficiency by ensuring timely and effective resolution of service requests, supporting continuous improvement initiatives, and maintaining strong relationships with customers and internal teams. You’ll work remotely for our Honeywell facility at various customer locations. Travel is a must, expect 70% to 80% travel requirements.

Key Responsibilities

• After proper Honeywell-specific training, you will be expected to perform testing, maintenance, and preventative maintenance of combustion systems and equipment at customer sites.
• Identify and resolve technical issues to ensure safe system performance, efficiency and reliability.
• Provide technical support and guidance to customers in the field.
• Document service activities and maintain accurate records of work performed.
• Collaborate with cross-functional teams to support continuous improvement and customer satisfaction initiatives.

Qualifications

YOU MUST HAVE

• Minimum of 3+ years of experience in field service or technical support roles.
• 3+ years technical knowledge of electronic, mechanical, or software systems relevant to Honeywell products experience. PLC knowledge is a plus.
• 3+ years of experience in inspecting complex technical equipment.
• Experience using diagnostic tools and service management software tools.
• Valid driver's license
• Must be willing and have the ability to travel 70% to 80% to customer sites domestically and occasionally internationally

WE VALUE

• Associate's or Bachelor’s degree in Engineering, Electronics, or related technical field preferred.
• Experience working in industrial or commercial service environments.
• Ability to work independently and manage time effectively in field assignments.
• Strong problem-solving skills and attention to detail.

Benefits Of Working For Honeywell

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more

The annual base salary range for this position in locations where pay transparency disclosures are required, including California, Colorado, the District of Columbia, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, and Washington, is $38.56-$48.08. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, geographic location, as well as market and business considerations. Actual compensation offered may vary based on these factors.

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posted Date: 10/29/2026.

About Honeywell Technologies

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. Learn more

THE BUSINESS UNIT

Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency and productivity of their people, plants and assets.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

About Us

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.